Part-Time Housing and Entitlements Specialist

Rock Creek Foundation; Silver Spring (MD); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

30 hours per week

Starting rate $23.00

Paid time off

Birthday off

Training & Growth

Culture of Purpose

Employee Assistance Program

Wellness perks

Rewards program

Exclusive discounts

Job summary

Rock Creek Foundation in Silver Spring, MD seeks a part-time Housing and Entitlements Specialist to support the Consumer Entitlements and Benefits Manager. You will assist with mail processing, benefit reviews, and coordination with DDA and MMA programs to help consumers secure housing supports.

The ideal candidate has at least a high school diploma, 2 years in human services or admin, proficient in Microsoft Excel/Word, strong organization and communication skills, and a commitment to

Qualifications

• High School Diploma and at least two years' experience in human services or administrative work.
• Experience with adults diagnosed with mental health or developmental disabilities is preferred.
• Proficient in Microsoft Office and able to manage multiple tasks efficiently.

Responsibilities

• Gather, review and scan mail from health and social services agencies related to consumers.
• Scan and pre-fill re-determinations and benefit reviews.
• File paperwork for DDA, MMA and Residential Rehabilitation Program consumers both electronically and physically.
• Maintain tracker for DHHS Food Stamp and Public Assistance benefits for each consumer.
• Contact consumers or representatives when verification is needed.
• Develop and maintain information tracking for all housing-related entitlements.
• Create and implement independent housing plans and templates.

Skills

Communication skills

Organizational skills

Time management

Interpersonal skills

Entitlement programs knowledge

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Word

Job description

Passionate Housing and Entitlements Specialist Wanted!

Are you ready to make a real difference in the lives of individuals with mental health diagnosis and co-occurring disabilities? Join our team at Rock Creek where passion drives everything we do!

About Us

At Rock Creek, we believe in empowering individuals to live fulfilling and independent lives. We provide comprehensive support services to individuals with mental health diagnosis, intellectual, developmental disabilities and co-occurring disorders, fostering their growth, independence, and happiness. At Rock Creek, we're not just a team – we're a family driven by love, compassion, and the unwavering belief that everyone deserves to live a life filled with purpose and joy.

Your Mission

As a part time Housing and Entitlements Specialist (HES) will be to assist the Consumer Entitlements and Benefits Manager (CEBS) with administrative tasks, speaking with consumers and third-party representatives and work with consumers to provide personalized housing supports.

Why Join Us

• Make a Difference:Experience the joy of knowing that your work directly improves the lives of others.
• Rewarding Work:Be part of a supportive team environment where your contributions are valued and recognized.
• Personal Growth:Receive ongoing training and professional development opportunities to enhance your skills and advance your career.
• Work-Life Balance:Enjoy flexible scheduling options that allow you to maintain a healthy work-life balance.
• Passionate Community:Join a passionate community of like-minded individuals who are dedicated to making a positive impact in the world.

What You'll Do

• Gather, Review and Scan mail received from Department of Health and Human Services, Social Security Administration, Center for Medicare and Medicaid and all other mail for Residential Rehabilitation Program Consumers/Entitlements related.
• Scan and pre-fill re-determinations and benefit reviews from DHHS
• Electronically and manually file paperwork received on behalf of Developmental Disabilities Administration (DDA) and Mental Health Administration (MHA), Residential Rehabilitation Program (RRP) Consumers
• Maintain Tracker for DHHS Food Stamp and Public Assistance to Adults benefits for each DDA/MHA RRP Consumer
• Contact Consumers and third-party representatives if verification paperwork is needed
• Create and Maintain rapport with DDA/MHA House Managers and staff; report changes regarding County Benefits
• Assists in improving and if necessary, re-designing processes, approach, coordination, and establishing templates; implementing any necessary changes.
• Updates job knowledge by participating in educational opportunities; maintaining personal networks.
• Develop standard operating procedures for creating and implementing independent housing plans.
• Develop and maintain information tracking for all
• Other duties as assigned.

What We Require

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma (or equivalent) and a minimum of two (2) years’ experience working with Adults diagnosed with varying mental health, developmental and intellectual disabilities.
• Minimum of 2 years' of a human services and/or administrative experience.
• Knowledge of Internet and Microsoft Office software (Specifically Microsoft Excel and Word)
• Excellent organizational and time management skills, with the ability to manage multiple tasks.
• Strong communication and interpersonal skills to effectively deliver training and collaborate with staff members and stakeholders.
• Knowledge of Federal, State and County Entitlement programs to include: Social Security Benefits, Social Security Disability Income, Supplemental Security Income, Medicare, Development Disability Administration (DDA)-Maryland Medicaid Administration (MMA), Maryland Supplemental Nutrition Assistance Program (SNAP) and Public Assistance to Adults (PAA) program.

What We Offer

At The Rock Creek Foundation, you’re not just an employee — you’re a valued change agent. Here’s what you can expect:

• Schedule: 30 Hours Per week
• Starting Rate: $23.00
• Time to Recharge – Generous paid time off.
• Celebrate You – Enjoy your birthday off every year!
• Training & Growth – Ongoing development programs and career advancement opportunities.
• Culture of Purpose – A welcoming, inclusive environment where you belong.
• Employee Assistance Program – Confidential support for life's challenges.
• Wellness Perks – Annual wellness initiatives and access to the Calm App.
• Recognition & Rewards – Through our Awardco platform and referral program.
• Exclusive Discounts – Enjoy deals through FunEx and more.

Disclaimers

Rock Creek Foundation aspires to create an organization that places value on collaboration, innovation, creativity, and inclusivity. To achieve this success, it is essential that all members of our organization feel secure, welcomed, and respected. All members of our organization have a responsibility to uphold these values.

Rock Creek Foundation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Rock Creek Foundation participates in E-Verify. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf