Part Time Housekeeping Associate | Hilton Garden Inn Marlborough

CSM Corporation; Marlborough (MA); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated Part-Time Housekeeping Associate to join their team at a renowned hotel. This role involves ensuring guest satisfaction through meticulous cleaning and maintenance of guest rooms and public areas. The ideal candidate will thrive in a fast-paced environment, demonstrating attention to detail and a commitment to quality service. Join a supportive team where your contributions will enhance the guest experience and uphold the hotel's reputation for excellence. This is a fantastic opportunity to be part of a dynamic hospitality environment, contributing to memorable stays for guests.

Qualifications

• Housekeeping experience preferred with a focus on customer satisfaction.
• Ability to perform physical tasks consistently throughout the shift.

Responsibilities

• Responsible for cleaning guest rooms and ensuring amenities are stocked.
• Accountable for guest satisfaction and maintaining a clean work area.
• Inspects rooms for maintenance needs and follows safety procedures.

Skills

Attention to detail

Customer service

Housekeeping experience

Ability to lift 50 pounds

Ability to work in a fast-paced environment

Education

High school diploma or GED

Job description

Part Time Housekeeping Associate | Hilton Garden Inn Marlborough

Requisition Number: PARTT007796

Posted: April 8, 2025

Employment Type: Part-Time

Location: HGI Marlborough
Hilton Garden Inn, Boston Marlborough | CSM Lodging Services
170 Forest Street
Marlborough, MA 01752, USA

Responsibilities

• Responsible for cleaning and ensuring the necessary amenities and supplies are in guest rooms
• Ensures cart, linen, rooms, and equipment are clean and in working order
• Accountable for guest satisfaction as it pertains to housekeeping service at the property
• Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest
• Works as a team player and actively contributes to the efforts of other departments as necessary
• Understands and follows the company guest service recovery program
• Understand and follow company lost and found procedures
• Ensures a clean and safe work area in compliance with company, brand, local, state and federal regulations
• Inspects rooms for maintenance needs and reports any maintenance service issues
• Knowledgeable on the safe use of chemicals utilized within the housekeeping department
• Follows all company procedures for guest/employee incidents
• Knowledgeable of hotel emergency procedures
• Produces required volume of work by planning, organizing and prioritizing work duties
• Adheres to the company attendance policy, grooming and appearance standards, and general work rules and department procedures
• Attends all required department and hotel meetings
• Responsible for the proper use of all equipment and supplies

Minimum Requirements

Education: High school diploma or GED preferred

Experience/Knowledge/Skills/Abilities:

• Housekeeping/laundry experience preferred
• Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment
• Maintains predictable and reliable attendance
• Ability to lift, push and pull up to 50 pounds consistently throughout the shift
• Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods

To perform this job successfully, the individual must be able to satisfactorily perform each essential duty/responsibility and meet all criteria under physical demands, with or without accommodation.

CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.