Part Time Hotel Overnight Front Desk Agent

Schulte Restaurant Group; Westborough, Northern (MA, KY); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

401k Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discount Marketplace

Job summary

Schulte Hospitality Group is seeking a dynamic Night Auditor for a part-time overnight front desk role in Westborough, MA. The position involves auditing daily ledgers, posting rates and taxes, and ensuring accuracy of guest folios while providing top-tier guest service.

Responsibilities include checking guests in/out, handling reservations, organizing the morning desk, and monitoring lobby conditions. Candidates should be flexible to work nights, weekends, and holidays as needed.

Qualifications

• High School Diploma or GED required.
• Ability to multitask across front desk duties.
• Strong verbal and written communication skills.
• Team-oriented with guest-service focus.

Responsibilities

• Audit the daily guest ledger.
• Post daily room rates and taxes at end of day.
• Ensure accuracy of charges to guest folios.
• Handle front desk tasks: check-ins, check-outs, reservations.
• Make cash drops following proper procedures.
• Organize Front Desk for morning shift readiness.
• Monitor lobby and security cameras.
• Maintain lobby lighting and music at appropriate levels.
• Work nights, weekends and holidays as needed.
• Other duties as assigned.

Skills

Multi-tasking

Verbal communication

Written communication

Team player

Guest service excellence

Education

High School Diploma/GED

Job description

Part Time Hotel Overnight Front Desk Agent

#HIBM-58085

Westborough, Massachusetts, United States

Requisition Number

HIBM-58085

Job Description

Schulte Hospitality Group is seeking a dynamic, service-oriented Night Auditor to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHGyou'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHGprovides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

Audits the daily guestledger

Handles all end-of-day accounting functions including posting daily room rates and roomtax

Ensures accuracy of all charges toguest folios

Averages sum of revenues of all accounts receivable from food, room andother departments

Acts as front desk clerk, checking guests in and out, bookingreservations and resolving guest issues

Make cash drops in accordance with proper cash handlingprocedures

Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for theirshift

Monitors hotel security camerasystem

Ensures that lobby is well-maintained, properly lit and with music at proper volume

Work nights, weekends, and holidays as needed

Any other duties asassigned

• EDUCATION AND EXPERIENCE

High School Diploma/GED

• KNOWLEDGE, SKILLS AND ABILITIES

Ability to multi-task

Ability to communicate effectively verbally and in writing

Team player

Ability to exceed expectations of guests

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

* Schulte Hospitality Group is an Equal Opportunity Employer.

Location

HIS Boston Westborough-21193

Position Type

Part-time

Compensation Range

20

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