Part Time Hotel Overnight Front Desk Agent

Schulte-Hospitality-Group; Westborough (MA); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

401k Plan

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Job summary

Schulte Hospitality Group is seeking a dynamic Night Auditor for a part-time overnight front desk role in Westborough, MA. You will manage the nightly ledger, process postings, and assist guests with check-ins and reservations while maintaining excellent service standards.

The position emphasizes accuracy, guest satisfaction, and teamwork within a supportive hospitality environment. Candidates should be able to work nights, weekends, and holidays as needed and uphold SHG’s commitment to

Qualifications

• High School diploma or GED required.
• Experience at a hotel front desk is preferred.
• Strong communication and guest service skills required.

Responsibilities

• Audit daily guest ledger and postings.
• Process end-of-day accounting functions and room rates.
• Handle guest check-ins/outs and reservations.
• Ensure accurate charges to guest folios and resolve issues.

Skills

Multi-tasking

Communication

Teamwork

Guest service

Education

High School Diploma/GED

Job description

Part Time Hotel Overnight Front Desk Agent

#HIBM-58085

Westborough, Massachusetts, United States

Location

HIS Boston Westborough-21193

Job Description

Schulte Hospitality Group is seeking a dynamic, service-oriented Night Auditor to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHGyou'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHGprovides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

Audits the daily guestledger

Handles all end-of-day accounting functions including posting daily room rates and roomtax

Ensures accuracy of all charges toguest folios

Averages sum of revenues of all accounts receivable from food, room andother departments

Acts as front desk clerk, checking guests in and out, bookingreservations and resolving guest issues

Make cash drops in accordance with proper cash handlingprocedures

Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for theirshift

Monitors hotel security camerasystem

Ensures that lobby is well-maintained, properly lit and with music at proper volume

Work nights, weekends, and holidays as needed

Any other duties asassigned

Education and Experience

• High School Diploma/GED

Knowledge, Skills and Abilities

• Ability to multi-task
• Ability to communicate effectively verbally and in writing
• Team player
• Ability to exceed expectations of guests

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

Schulte Hospitality Group is an Equal Opportunity Employer.

Position Type

Part-time

Compensation Range

20

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