Part Time Host- Summer on Music Lane/Hotel Magdalena

Bunkhouse; Austin (TX); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K with company match

Free room nights and discounts

Job summary

Hotel Magdalena in Austin, TX is seeking a friendly Host/Hostess to greet guests, seat them, and maintain a welcoming dining environment. The role supports guest satisfaction by presenting menus, informing about specials, and coordinating with kitchen and staff.

Weekend availability, basic hospitality experience, and TABC/ServeSafe certification are required. The position emphasizes teamwork, customer service, and adapting to varying dining room demands.

Qualifications

• Weekend availability required.
• Six (6) months related hospitality/service experience.
• TABC and ServeSafe certification required.
• High School diploma or GED; college degree preferred.

Responsibilities

• Greet guests and seat them at tables or in waiting areas.
• Provide menus and information on establishment specialties.
• Inspect dining areas for cleanliness and setup.
• Receive and record reservations and manage guest flow.
• Coordinate with kitchen and serving staff to ensure timely service.
• Supervise dining room staff to ensure courteous service.
• Assist in hiring and training hosts/hostesses.
• Assist in planning events or functions.

Skills

Weekend availability

Hospitality experience

TABC & ServeSafe knowledge

Computer literacy

Education

High School diploma or GED

College degree preferred

Tools

Property Management System

Job description

Organization- Hotel Magdalena

Summary

The Opportunity:

A Host or Hostess will welcome patrons, seat them at tables or in the lounge, and help to ensure the quality of the facility and service. The person in this position must have good communication skills, the ability to resolve conflict and a thorough understanding of Bunkhouse policies. All Bunkhouse employees are expected to greet all guests in close proximity and make each feel important by providing a genuine welcome. Furthermore, they must develop and maintain the company’s culture, values and reputation in the public eye.

Who We Are:

In the mid-1950s and 1960s, the Terrace Motor Hotel sat on the same location as the Hotel Magdalena and the Hotel Saint Cecilia. This 14-acre stretch off South Congress spanning five city blocks, including the Terrace Motor Hotel, eventually came to be owned by legendary musician Willie Nelson. In the 70s, he started Austin Opry House, a famous 1,700 seat music venue, and also built apartments for musicians and traveling road crew. We aim to honor our heritage and provide the same effervescent home to all who pass through.

We’re Proud to Offer Exceptional Benefits, which Include:

• Medical, Dental, Vision, 401K with company match
• Free room nights, Discounted and Friends & Family Room Rates
• Generous Paid Time Off
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace
• Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!

Key Responsibilities:

• Ensure immediate response is given to any and all guest comments and concerns, inform immediate supervisor of concerns and assist implementing corrective measure when necessary
• Provide guests with menus
• Greet guests and seat them at tables or in waiting areas
• Assign patrons to tables suitable for their needs
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Speak with patrons to ensure satisfaction with food and service, and to respond to complaints
• Receive and record patrons' dining reservations
• Maintain contact with Kitchen staff, management, Serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
• Inform patrons of establishment specialties and features
• Direct patrons to waiting areas such as lounges
• Operate cash registers to accept payments for food and beverages (if applicable)
• Prepare cash receipts after establishments close
• Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
• Help hire and train other Hosts and Hostesses
• Assist in planning functions or other special events and services

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Qualifications

• Weekend availability needed
• TABC and ServeSafe required
• High School diploma or general education degree (GED). College Degree preferred
• Six (6) months related experience in hospitality or service industry
• Must be able to speak, read, write and understand the primary language(s) of the workplace
• Ability to understand other computer programs (i.e. Property Management System)

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.