Part Time Host/Server Assistant- Equipment Room

Park Hyatt Los Cabos at Cabo del Sol; Austin (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical

Dental

Vision

401K with match

Free room nights

Discounted room rates

Paid time off

Headspace wellness

Retail discounts

Job summary

Hyatt Regency Hill Country Resort and Spa in Austin seeks a Part Time Host/Server Assistant for the Equipment Room. You will greet guests, seat them, and support the Equipment Room team with hospitality services.

Strong communication and conflict-resolution skills are essential, as is basic computer/system literacy. The role includes benefits such as medical, dental, and PTO, with a focus on guest experience and culture.

Qualifications

• High School diploma or GED required; college degree preferred.
• Six months of hospitality or service experience recommended.
• Ability to read and understand basic computer systems used in hospitality.

Responsibilities

• Greet guests and seat them at tables or in waiting areas.
• Provide menus and assist guests with seating arrangements.
• Respond to guest comments and resolve issues promptly.
• Record reservations and coordinate with kitchen and service staff.
• Maintain cleanliness and proper setup of dining areas.

Skills

Communication skills

Guest service

Conflict resolution

Reading menus

Telephone reservations

Education

High School diploma or GED

College degree preferred

Tools

Property Management System

Job description

Close Inclusive Collection Job Postings Notification

\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.

Part Time Host/Server Assistant- Equipment Room

Bunkhouse Equipment Room US - TX - Austin

Food and Beverage

Hourly/Entry Level Employee

Part-time

Hourly US Dollar (USD) pay basis

Summary

The Opportunity:

A Host or Hostess will welcome patrons, seat them at tables or in the lounge, and help to ensure the quality of the facility and service. This role is hybrid where you will be trained as a host and server assistant to better support the Equipment Room team as a whole.

The person in this position must have good communication skills, the ability to resolve conflict and a thorough understanding of Bunkhouse policies. All Bunkhouse employees are expected to greet all guests in close proximity and make each feel important by providing a genuine welcome. Furthermore, they must develop and maintain the company’s culture, values and reputation in the public eye

Who We Are:

We look forward to welcoming you to our private basement hideaway – in the old equipment room beneath the Hotel Magdalena on Music Lane. Here you will find an intimate space that houses one of Austin’s most special record collections played on custom vintage hi-fi equipment. Blending Japanese Jazz Kissa culture with our Texas take – Equipment Room feels like a wholly new, yet very familiar experience. It’s the place we’ve been dreaming of for quite some time.

We’re Proud to Offer Exceptional Benefits, which Include:

Medical, Dental, Vision, 401K with company match

Free room nights, Discounted and Friends & Family Room Rates

Generous Paid Time Off

Work-life benefits including wellbeing initiatives such as a complimentary Headspace

Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!

Key Responsibilities:

• Ensure immediate response is given to any and all guest comments and concerns, inform immediate supervisor of concerns and assist implementing corrective measure when necessary
• Provide guests with menus
• Greet guests and seat them at tables or in waiting areas
• Assign patrons to tables suitable for their needs
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Speak with patrons to ensure satisfaction with food and service, and to respond to complaints
• Receive and record patrons' dining reservations using Resy.
• Maintain contact with Kitchen staff, management, Serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
• Inform patrons of establishment specialties and features
• Direct patrons to waiting areas such as lounges
• Operate cash registers to accept payments for food and beverages (if applicable)
• Prepare cash receipts after establishments close
• Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
• Help hire and train other Hosts and Hostesses
• Assist in planning functions or other special events and services

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Qualifications

Qualifications:

• High School diploma or general education degree (GED). College Degree preferred
• Six (6) months related experience in hospitality or service industry
• Must be able to speak, read, write and understand the primary language(s) of the workplace
• Ability to understand other computer programs (i.e. Property Management System)

We welcome you:

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? We’d love to consider your unique experiences and how you could make Hyatt even better.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Hyatt Regency Hill Country Resort and Spa | San Antonio , TX , US

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