Overview
We are seeking a compassionate and organized Part-time Volunteer Coordinator to join our hospice care team. In this vital role, you will recruit, train, supervise, and support volunteers who provide essential services to patients and families. As a key member of the interdisciplinary team, you will be the voice and advocate for volunteers while ensuring the program aligns with federal hospice regulations and community needs.
Key Responsibilities
- Supervise all volunteer activity within the designated service area.
- Maintain compliance with the Medicare Hospice Conditions of Participation 5% volunteer requirement.
- Assess patient and family needs for volunteer services and coordinate appropriate placements.
- Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers.
- Facilitate volunteer orientation and annual training requirements.
- Ensure completion of health screening requirements (e.g., TB tests, health questionnaires).
- Serve as liaison between volunteers and staff to promote strong communication.
- Represent the volunteer program at interdisciplinary team meetings and in the community.
- Maintain accurate and up-to-date volunteer records, including visit documentation, evaluations, and monthly statistics.
- Participate in the hospice’s quality assessment and performance improvement activities.
- Support volunteers with regular communication and mentoring.
- Serve as a backup volunteer when needed.
- Assist with reviewing and updating volunteer policies and procedures.
About You
Qualifications – What You'll Bring:
- CPR certification required
- Valid driver’s license, reliable transportation, and current auto insurance required
- Deep understanding of hospice philosophy and the emotional needs of terminally ill patients and their families
- Ability to build rapport with volunteers, staff, and community partners
- Strong organizational and record-keeping abilities
- Excellent verbal and written communication skills
- Proficiency in public speaking and group facilitation
- Flexible, empathetic, and capable of working independently and collaboratively
- Competent in Microsoft Office and other basic office equipment
Preferred Experience (Not Required):
- Bachelor’s degree preferred or at least four years of related experience
- Previous experience in healthcare, hospice, or volunteer administration
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund
Additional Full-Time Benefits:
- Medical, Dental, Vision Insurance
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
- Free Continuing Education Units (CEUs)
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Be the Heart Behind the Care.
Legalese
- This is a safety-sensitive position
- Employee must meet minimum requirements to be eligible for benefits
- Where applicable, employee must meet state specific requirements
- We are proud to be an EEO employer
- We maintain a drug-free workplace