Part Time - Hoosier Link Program Coordinator

Ivy Tech Community College of Indiana; Bloomington (IN); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Health benefits

Employee assistance program

Retirement plan

Educational benefits

Job summary

Ivy Tech Community College of Indiana is seeking a part-time Hoosier Link Coordinator to support the Office of Recruitment, Admission, & Cohort Programs. The role involves handling inquiries, scheduling student appointments, coordinating events, and assisting with on-campus visits and FERPA compliance.

The position is hourly, up to 28 hours per week, with work hours Monday through Friday 8:00 a.m.–5:00 p.m. Some evenings may be required, and benefits are available.

Qualifications

• Strong written and verbal communication skills across phone, email, and in-person.
• Demonstrated organizational skills.
• Customer service experience.

Responsibilities

• Respond to email and phone inquiries promptly and professionally.
• Coordinate and schedule student appointments with relevant departments.
• Lead campus tours and assist with events and campus visits.
• Coordinate purchasing and venue requests for the team.
• Maintain FERPA-compliant student enrollment records.
• Support recruitment-related events and admissions activities.
• Attend departmental meetings and Hoosier Link group meetings.
• Manage multiple priorities in a high-pressure environment.

Skills

Communication

Organization

Customer service

Job description

Hoosier Link Coordinator

Hourly Rate: $15.75 Up to 28 hours per week within the work hours of Monday-Friday 8AM-5PM, with some occasional evenings required.

GENERAL PURPOSE AND SCOPE OF THE POSITION

Hoosier Link Coordinator supports the Office of Recruitment, Admission, & Cohort Programs by providing support for the general, day-to-day administrative, operational and clerical tasks as well as assisting with recruitment-related events and activities related to Hoosier Link and admissions events.

MAJOR RESPONSIBILITIES

• Respond to email and phone inquiries to the departments shared inboxes and ticketing system in a timely and professional manner.
• Respond to questions and requests from students, the general public, faculty, administrators and staff and refers to appropriate personnel as necessary.
• Coordinate and schedule student appointments with relevant departments based on individual needs and goals.
• Attend and participate in departmental meetings, Hoosier Link group meetings and/or events. This may include assisting with on-campus events such as campus visits, student meetings, orientations, and/or other student-related visits.
• Lead or assist with campus tours, including walking groups and answering questions.
• Coordinate purchasing and venue requests for the team.
• Demonstrate strong time management and the ability to prioritize multiple responsibilities to ensure smooth and effective operations.
• Maintain accuracy and confidentiality of student enrollment records in compliance with College and the Family Educational Rights Privacy Act (FERPA).
• Complete other duties and contribute to additional student affairs initiatives as emerging priorities arise.
• All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Other duties logically associated with this position may be assigned. Ability to maintain composure in high-pressure or stressful situations and effectively manage multiple competing priorities. Strong written and verbal communication skills, across phone, email, and in-person. Demonstrated organizational and customer service skills. Ability to exercise discretion and maintain confidentiality when handling sensitive information. Ability and willingness to build and maintain professional relationships with colleagues and supervisors and support the College’s mission and strategic plan initiatives.

Work Hours

Up to 28 hours per week within the work hours of Monday - Friday 8:00 a.m. - 5:00 p.m. Occasional evenings required.

Benefits

• Health & Wellness Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
• Financial & Retirement Benefits All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings
• Educational Benefits Fee remission for employees, spouses, and legal dependents

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Equal Opportunity

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

At Ivy Tech, you’ll be part of something bigger, where collaboration fuels innovation, learning is a shared journey, and meaningful goals become life-changing achievements. As Indiana’s only full-filedged community college, we’re deeply rooted in our mission to empower students, strengthen communities, and support one another every step of the way. No matter your role, you’ll be valued, supported, and inspired because here, people come first. Our faculty and staff are united by purpose, driven by passion, and proud of the difference we make together. Join a team where your work matters. Discover your potential. Make your impact. Ivy Tech is the largest singly accredited community college system in the nation. Providing education across Indiana, we motivate and inspire students as they pursue their futures. To achieve this, it takes a community of over 6,500 employees in 75 locations. Competitive benefits and professional development programs. The most advanced technologies in our classrooms and training facilities. Collaborative and innovative culture with a focus on creativity and employee belonging. Commitment to adapting to meet Indiana's workforce needs and fostering a sustainable, inclusive workplace.