Part-Time Honors Lounge Attendant — VIP Service

Marcus Hotels & Resorts

BLOOMINGTON (MN)

On-site

USD 19,000 - 28,000

Part time

31 hours ago
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Benefits offered by this job

Free meal
Room discounts
Discounts on Marcus Hotels & Resorts/​
Free parking
Movie theater coupons
Career growth
Early wage access

Job summary

Hilton Minneapolis/Bloomington is seeking a Part Time Honors Lounge Attendant to warmly welcome guests in the exclusive lounge, anticipate needs, and deliver personalized service in a luxury setting near Minneapolis.

You will respond to inquiries, resolve issues promptly, maintain a first-class, comfortable experience, and support health and safety standards. The role offers meals, hotel discounts, early wage access, and growth opportunities within Marcus Hotels & Resorts.

Qualifications

  • High school diploma or equivalent required.
  • Ability to listen effectively, speak and write English clearly.
  • Ability to access and accurately use a moderately complex computer system.
  • Ability to stand, walk, and perform essential job functions.
  • Basic mathematical and calculator skills.

Responsibilities

  • Warmly welcome guests, identifies their needs, and provide personalized service.
  • Respond accurately to inquiries about hotel services, events, and VIPs.
  • Make decisions and resolve guest issues immediately.
  • Ensure a first-class, comfortable experience for every guest.
  • Replenishes food and beverages while checking for guest satisfaction.
  • Perform general cleaning tasks to maintain health and safety standards.
  • Other duties as assigned.

Skills

Guest service
Communication
Conflict resolution
English proficiency
Patience and diplomacy

Education

High school diploma or equivalent

Tools

POS system
Moderately complex computer system

Job description

Hilton Minneapolis/Bloomington is seeking a Part Time Honors Lounge Attendant to warmly welcome guests in the exclusive lounge, anticipate needs, and deliver personalized service in a luxury setting near Minneapolis.

You will respond to inquiries, resolve issues promptly, maintain a first-class, comfortable experience, and support health and safety standards. The role offers meals, hotel discounts, early wage access, and growth opportunities within Marcus Hotels & Resorts.

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