VIP Honors Lounge Host

Hilton Hotel Bloomington; BLOOMINGTON (MN); On-site; USD 19,320 - 27,517; Part time

Benefits offered by this job

Free meal

Room discounts

Discounts at Marcus venues

Free parking

Movie theater coupons

Career growth

Early wage access

Job summary

Hilton Minneapolis/Bloomington is seeking a part-time Honors Lounge Attendant to join our luxury hotel team in Bloomington, MN. You will warmly welcome guests, anticipate needs, and deliver personalized service in our exclusive lounge.

You should enjoy engaging guests, maintain a professional demeanor, and help with lounge operations while upholding health and safety standards. The role offers meals, employee discounts, parking, and growth opportunities.

Qualifications

• Ability to deal with internal and external customers with patience, tact and diplomacy.
• Effective listening and clear English communication (speaking and writing).
• Ability to operate a moderately complex computer system.

Responsibilities

• Warmly welcome guests and provide personalized service.
• Answer inquiries about hotel services, events, and VIPs.
• Resolve guest issues promptly to ensure comfort.
• Maintain health and safety standards through general cleaning tasks.

Skills

Customer service

Patience and diplomacy

Listening

English proficiency

Computer system usage

Education

High school diploma or equivalent

Tools

Calculator

Moderately complex computer system

Job description

Hilton Minneapolis/Bloomington is seeking a part-time Honors Lounge Attendant to join our luxury hotel team in Bloomington, MN. You will warmly welcome guests, anticipate needs, and deliver personalized service in our exclusive lounge.

You should enjoy engaging guests, maintain a professional demeanor, and help with lounge operations while upholding health and safety standards. The role offers meals, employee discounts, parking, and growth opportunities.