Part Time - Head Cashier - Flexible

Lowe's Companies, Inc.; Asheville (NC); Hybrid; USD 10,000 - 60,000; Part time

Job summary

A leading company in home improvement is seeking a Part Time Head Cashier in Asheville, NC. The role involves assisting customers at self-checkout, providing exceptional service, and managing sales transactions. Candidates should have retail experience and a high school diploma or equivalent.

Qualifications

• 1-2 years of retail cashier experience.
• Less than 1 year of experience with retail technology.
• Ability to lift up to 15 pounds with or without accommodation.

Responsibilities

• Monitor and assist customers at self-checkout registers.
• Provide exceptional customer service according to Lowe's policies.
• Process sales transactions, returns, and refunds using a cash register.

Skills

Customer Service

Cash Handling

Product Knowledge

Education

High school diploma or equivalent

Job description

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Essential Functions:

NOTE: Minors in this role may not be responsible for some activities listed below.

Assisted Self Check Out

• Monitor and identify customers needing assistance at multiple self-checkout registers.
• Proactively approach and interact with customers to recommend products and services.
• Greet, assist, and engage with multiple customers simultaneously.
• Move throughout the checkout area, standing, walking, reaching, bending, lifting, and moving products to ensure transactions are completed accurately.
• Thank customers and invite them back to Lowe’s.

Customer Service

• Provide exceptional customer service according to Lowe's policies.
• Assist customers in locating, demonstrating, selecting, and loading merchandise.
• Respond promptly to customer and employee questions, guiding them through store areas and projects.
• Show sincere appreciation to customers.
• Communicate product information, warranties, and benefits.
• Train and develop associates in departmental duties and sales opportunities.
• Process sales transactions, returns, and refunds using a cash register.
• Provide proper change and support to Front End associates.
• Supervise, coach, and support the Front End Team.
• Remove security tags, verify product info, and bag merchandise.
• Answer calls and direct or take messages as needed.
• Open additional registers when necessary.
• Assist in line vesting for quicker checkout.

In-stock

• Prepare the register area at shift start/end, ensuring equipment functionality and stock.
• Inspect returned merchandise for damages.
• Handle customer orders, verify receipts, and sign loading tickets.
• Review and process online orders and returns.
• Verify prices and look up product info for price matching.
• Record store item usage.

Clean and Safe Stores

• Manage safety bags and monitor cash in drawers.
• Monitor store entrances/exits for security and assist customers/associates triggering alarms.
• Detect shoplifting and communicate risks promptly.
• Maintain cleanliness and organization per standards.
• Ensure a safe work environment, conducting safety reviews and hazard checks.
• Follow safety protocols related to stocking and equipment use.
• Operate store equipment as needed.

General

• Perform other duties as assigned.

Minimum Requirements:

• Less than 1 year of experience with computer use.
• Less than 1 year of experience with retail technology.
• 1-2 years of retail cashier experience.
• Ability to lift up to 15 pounds with or without accommodation.

Preferences:

• High school diploma or equivalent.
• Experience in product sales, including warranties and add-ons.
• Experience as a head cashier and in Lowe’s retail stores.
• Supervisory experience in any field.
• Experience in shoplifting detection.

Lowe’s is an equal opportunity employer and values diversity. For more info on benefits, visit our benefits page.