Part-Time Guest Services Pro — Front Desk & Guest Experience

HOSPITALITY AMERICA, INC.; Murrells Inlet (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive wages

Fun work environment

Top-notch training and growth

Nationwide hotel employee rates

Medical, dental, vision coverage

Paid vacation time

401k retirement plan

Job summary

Home2Suites Murrells Inlet is seeking a detail-oriented, outgoing customer service pro for a part-time Guest Services Representative role. You will check guests in/out, handle requests with empathy, process payments, and update reservations while collaborating with other departments to keep room status accurate.

The team emphasizes a PEACH-driven culture—Passion, Excellence, Adaptability, Community, Humble—and offers competitive wages, growth opportunities, and benefits in a fun work environment.

Qualifications

• Preferred 1 year of customer service experience.
• Exceptional verbal and written communication skills.
• Ability to cultivate a productive team that embodies PEACH.
• Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing.

Responsibilities

• Provide outstanding service while checking guests in and out.
• Be a guest advocate by responding to requests and concerns with urgency and empathy.
• Process payments for guests and make necessary changes/updates to their accounts.
• Enter and update reservation information in the system.
• Collaborate with other departments to communicate information about room availability and status.
• Maintain the front desk ensuring the area is clean, welcoming, and organized.
• Close and balance room accounts.
• Run, print, and distribute various reports.
• Make adjustments to accounts as needed.

Skills

Customer service

Communication skills

Job description

Home2Suites Murrells Inlet is seeking a detail-oriented, outgoing customer service pro for a part-time Guest Services Representative role. You will check guests in/out, handle requests with empathy, process payments, and update reservations while collaborating with other departments to keep room status accurate.

The team emphasizes a PEACH-driven culture—Passion, Excellence, Adaptability, Community, Humble—and offers competitive wages, growth opportunities, and benefits in a fun work environment.