Night Front Desk & Guest Experience Specialist

Hospitality America, Inc.; Murrells Inlet (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Fun work environment

Top training & growth opportunities

Employee hotel rates

Medical, Dental, Vision coverage

Paid vacation

401k

Job summary

Home2Suites Murrells Inlet is seeking a detail‑oriented, outgoing Night Auditor to join our team. You will manage front desk duties, balance nightly accounts, and support guests with attentive service in a friendly, energetic environment.

As a Night Auditor, you will process payments, update reservations, and collaborate with other departments to ensure room availability and status accuracy. A positive attitude and strong communication skills are essential for success.

Qualifications

• 1 year of customer service experience preferred.
• Exceptional verbal and written communication skills.
• Ability to cultivate a productive team that embodies PEACH.
• Ability to work in a fast-paced, high-pressure environment.

Responsibilities

• Provide outstanding service while checking guests in and out.
• Be a guest advocate by responding to requests and concerns with urgency and empathy.
• Process payments for guests and update accounts as needed.
• Enter and update reservation information in the system.
• Collaborate with departments to share room availability and status.
• Maintain the front desk so it is clean, welcoming, and organized.
• Close and balance room accounts.
• Run, print, and distribute various reports.
• Make adjustments to accounts as needed.

Skills

Customer service

Verbal communication

Written communication

Job description

Home2Suites Murrells Inlet is seeking a detail‑oriented, outgoing Night Auditor to join our team. You will manage front desk duties, balance nightly accounts, and support guests with attentive service in a friendly, energetic environment.

As a Night Auditor, you will process payments, update reservations, and collaborate with other departments to ensure room availability and status accuracy. A positive attitude and strong communication skills are essential for success.