Part Time Guest Services Associate Cannabis

Greenmeadows; Southbridge (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Cannabis Consultant to join their team. In this role, you'll provide expert advice to customers on cannabis products, ensuring they find the right match for their needs and preferences. Your responsibilities will include educating customers on safe usage, managing inventory, and maintaining a clean and organized dispensary environment. This position offers an exciting opportunity to work in a dynamic and evolving industry, where your passion for customer service and knowledge of cannabis can truly shine. If you're eager to learn and grow in a supportive team, this could be the perfect fit for you.

Qualifications

• 1+ years of customer-facing experience in retail or hospitality.
• Ability to learn about cannabinoids and their effects.

Responsibilities

• Advise customers on suitable cannabis products based on their needs.
• Ensure the dispensary is clean and well-organized at all times.

Skills

Customer Service

Cannabis Knowledge

POS Systems

Communication Skills

Education

High School Diploma

Tools

Retail POS Systems

Job description

Primary Responsibilities:

• With training and assistance, advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis;
• Correctly assist with weighing, packaging, and labeling cannabis products, as required;
• Educate customers on the safe use of their selected cannabis products;
• Check customers' identification documents to verify that they are of legal age;
• Process customers' payments using the dispensary / retail's POS system;
• Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research;
• Ensure the dispensary is clean and well-organized at all times;
• Take inventory of cannabis products and ensure that the sales floor is adequately stocked.
• Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc.
• May participate in closing activities for the inventory vault area
• Ability to review and follow company SOPs which are based on the CCC Regulations for the State of Massachusetts
• Engaging and supporting GMF’s marketing initiatives

• 1+ years of customer facing experience in the Retail or Hospitality Industries.
• Comfortable working with computers, preferably retail POS systems.
• Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body.

Preferred Experience:

• Ability to speak more than one language (preferably Spanish).
• Foundational understanding of sales and upselling of products

Physical	•Work is performed while standing, sitting and/or walking. •Requires the ability to communicate effectively using speech, vision and hearing. •Requires the use of hands for simple grasping and fine manipulations. •Requires bending, squatting, crawling, climbing, reaching. •Requires the ability to lift, carry, push or pull medium weights, up to 50 pounds
Hours & Conditions	Must be available to work weekdays, weekends, and holidays. Adapt schedule to work alongside the changing demands.
Other	Authorization to work in the United States, or the ability to obtain the same. Must obtain a State Agent Card. Must be a minimum of 21 years of age. Must be and remain compliant with all legal or company regulations for working in the industry. Must pass all required background checks.