Part Time Guest Services Associate Cannabis

Green Meadows; Southbridge (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking dedicated individuals for a part-time role in a vibrant dispensary environment. This entry-level position involves advising customers on cannabis products, ensuring compliance with regulations, and maintaining a clean and organized workspace. Ideal candidates will possess excellent customer service skills and a willingness to learn about cannabis and its effects. Join a team that values education and customer satisfaction, and be part of an exciting industry that is evolving rapidly. If you are passionate about helping others and thrive in a dynamic setting, this opportunity is perfect for you.

Qualifications

• 1+ years of customer-facing experience in retail or hospitality.
• Ability to learn about cannabinoids and their effects.

Responsibilities

• Advise customers on suitable cannabis products based on their needs.
• Assist with weighing, packaging, and labeling cannabis products.
• Ensure the dispensary is clean and well-organized at all times.

Skills

Customer Service

Communication Skills

Sales and Upselling

Knowledge of Cannabis Products

Retail POS Systems

Education

High School Diploma

Tools

POS System

Job description

Be among the first 25 applicants

Primary Responsibilities

• With training and assistance, advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis;
• Correctly assist with weighing, packaging, and labeling cannabis products, as required;
• Educate customers on the safe use of their selected cannabis products;
• Check customers' identification documents to verify that they are of legal age;
• Process customers' payments using the dispensary / retail's POS system;
• Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research;
• Ensure the dispensary is clean and well-organized at all times;
• Take inventory of cannabis products and ensure that the sales floor is adequately stocked;
• Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc.;
• May participate in closing activities for the inventory vault area;
• Ability to review and follow company SOPs which are based on the CCC Regulations for the State of Massachusetts;
• Engaging and supporting GMF’s marketing initiatives;
• 1+ years of customer facing experience in the Retail or Hospitality Industries;
• Comfortable working with computers, preferably retail POS systems;
• Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body.

Preferred Experience

• Ability to speak more than one language (preferably Spanish);
• Foundational understanding of sales and upselling of products.

Physical Requirements

• Work is performed while standing, sitting and/or walking;
• Requires the ability to communicate effectively using speech, vision and hearing;
• Requires the use of hands for simple grasping and fine manipulations;
• Requires bending, squatting, crawling, climbing, reaching;
• Requires the ability to lift, carry, push or pull medium weights, up to 50 pounds.

Hours & Conditions

Must be available to work weekdays, weekends, and holidays. Adapt schedule to work alongside the changing demands.

Other Requirements

• Authorization to work in the United States, or the ability to obtain the same;
• Must obtain a State Agent Card;
• Must be a minimum of 21 years of age;
• Must be and remain compliant with all legal or company regulations for working in the industry;
• Must pass all required background checks.

Seniority Level

Entry level

Employment Type

Part-time

Job Function

Other

Industries

Internet Publishing