Part-Time Guest Service Representative

Flint Cultural Center Corporation; Flint (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

Flint Cultural Center Corporation in Flint, MI seeks a Guest Services Representative to deliver exceptional visitor experiences, manage admissions, gift shop sales, and keep facilities welcoming. You will engage with guests, process payments, and support daily operations, requiring strong customer service, familiarity with POS systems, and proficiency in Microsoft Office.

Weekend availability is required. Join a nonprofit focused on community impact and welcoming guests to a vibrant cultural

Qualifications

• High School Diploma or GED required.
• 1-2 years of customer service experience required.
• 1 year experience working with Point of Sale (POS) systems required.
• 1 year cash handling experience required.
• Experience with Microsoft Office (Excel, Outlook, Word).
• Ability to stand for long periods and lift up to 50 lbs.
• Weekend availability required.

Responsibilities

• Collects admission fees and handles gift shop sales
• Oversees daily operations of work areas
• Provides visitors with information as needed
• Ensures visitors receive the highest quality of service possible

Skills

Customer service

Cash handling

Microsoft Office

Education

High School Diploma or GED

Tools

POS systems

Job description

Description

WORKING AT THE FLINT CULTURAL CENTER CORPORATION

At our organization, we cultivate a culture of passion and purpose. Nestled in the heart of Genesee County and the City of Flint, we are a community gem—a non-profit committed to delivering high-quality services that are valued in our region. Our employees thrive in a caring environment where their dedication is not only noticed but celebrated. We take pride in the impact we make, providing essential services that resonate with our guests. Here, support and appreciation are woven into the fabric of our workplace, fostering a team that is not just engaged but deeply passionate about the meaningful work they do.

General Description

The Guest Services Representative is responsible for providing exceptional visitor services to our patrons. Responsibilities include handling gift shop sales, admissions and membership sales, and light cleaning ensuring that the facilities are neat, clean and welcoming to our visitors.

Requirements

Responsibilities

• Collects admission fees and handles gift shop sales
• Oversees daily operations of work areas
• Provides visitors with information as needed
• Ensures visitors receive the highest quality of service possible

Education/Qualifications/Skills Required

• High School Diploma or GED required
• 1-2 years of customer service experience required
• 1 year experience working with Point of Sale (POS) systems required
• 1 year cash handling experience required
• Experience working with Microsoft Office products (Excel, Outlook, Word)
• Ability to stand for long periods of time
• Ability to lift up to 50lbs
• Must be available to work weekends.

The Flint Cultural Center Corporation is an Equal Opportunity Employer