Part-Time Guest Experience Specialist (Front Desk)

Max Beach Resort; Halifax Estates (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Dental Insurance

Vision Insurance

Supplemental Insurance

401K

Job summary

Crescent Hotels & Resorts is seeking a Guest Services Agent for the Max Daytona Beach property in Daytona Beach Shores, FL. The role involves greeting and registering guests, handling check-outs, and promoting hotel services in a fast-paced, guest-focused environment.

The position emphasizes superior guest service, a sense of humor, and teamwork. Full-time benefits include health coverage, PTO, 401(k), and more, with opportunities to contribute to an energetic hospitality team.

Qualifications

• Experience in front desk or hospitality preferred.
• Strong communication and problem-solving skills.
• Friendly, customer-focused attitude.

Responsibilities

• Greet guests and register them at check-in, including inputting information and explaining room details.
• Assist guests with check-out, handle payments and upsell hotel services.
• Answer guest questions, resolve issues promptly, and provide local information.
• Respond to guest inquiries and complaints with courtesy and efficiency.
• Relay messages to guests and coordinate with hotel services as needed.

Skills

Superior guest service

Sense of humor

Teamwork

Job description

Crescent Hotels & Resorts is seeking a Guest Services Agent for the Max Daytona Beach property in Daytona Beach Shores, FL. The role involves greeting and registering guests, handling check-outs, and promoting hotel services in a fast-paced, guest-focused environment.

The position emphasizes superior guest service, a sense of humor, and teamwork. Full-time benefits include health coverage, PTO, 401(k), and more, with opportunities to contribute to an energetic hospitality team.