Guest Services Star — Front Desk (Part-Time)

Crescent Hotels & Resorts; Daytona Beach Shores (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Medical Insurance

Dental Insurance

Vision Insurance

Supplemental Insurance

401K

Job summary

Crescent Hotels & Resorts in Daytona Beach, FL, is interviewing a Part-Time Guest Services Agent for Max Beach Resort. You will greet guests, register them, and help ensure a memorable stay while supporting hotel profitability.

Responsibilities include inputting guest information, managing check-out, using the POS system, upselling services, answering questions, and resolving guest concerns quickly and courteously. 1 year front desk experience preferred.

Qualifications

• Superior guest service and a sense of humor.
• 1 year front desk experience.

Responsibilities

• Greet guests and complete the registration process, inputting info and guiding to rooms.
• Handle check-out, process payments, and manage currency exchanges.
• Demonstrate knowledge of hotel info, upsell services, and answer guest questions.
• Resolve inquiries and field complaints with timely, friendly service.
• Relay messages and ensure guest needs are met to maximize satisfaction.

Skills

Guest service

Sense of humor

Teamwork

Tools

Point-of-sale system

Job description

Crescent Hotels & Resorts in Daytona Beach, FL, is interviewing a Part-Time Guest Services Agent for Max Beach Resort. You will greet guests, register them, and help ensure a memorable stay while supporting hotel profitability.

Responsibilities include inputting guest information, managing check-out, using the POS system, upselling services, answering questions, and resolving guest concerns quickly and courteously. 1 year front desk experience preferred.