Part-Time Guest Experience Host

Troon Golf, LLC; Naples, Northern (FL, KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Healthcare Benefits

401(k) with employer match

Job summary

Fiddler's Creek, located in Naples, FL, is seeking a part-time Host to welcome guests, escort to tables, and assist with seating rotations in a fast-paced hospitality setting. Under Troon, you join a global leader in golf and community management.

Ideal candidates are organized, service-oriented, with strong communication. Beginners welcome; weekend and holiday availability required. Responsibilities include reservations, greeting guests, and maintaining dining room standards.

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience
• Ability to read and speak English may be required in order to perform the duties of the job
• Must complete Alcohol Awareness Training
• Knowledge of Microsoft Office applications
• Knowledge of point of sales (POS) system

Responsibilities

• Welcomes each guest with a friendly greeting and escorts to their assigned table
• Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures
• Assigns opening and/or closing side duties and supervises side work; ensures completed set ups of all stations before service staff departure
• Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc.
• Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests
• Retains knowledge of all menu items, prices and general service procedures
• Responsible for standards of appearance and cleanliness in all service areas
• Remains visible on dining room floor and is easily accessible to guests, staff and management
• Checks all tables before service to ensure proper settings
• Communicates guest requests and concerns to the department manager
• Incorporates safe work practices in job performance
• Regular and reliable attendance
• Performs other duties as required by supervisor

Skills

Customer service

Communication

Interpersonal skills

English proficiency

Education

High school diploma or GED

Alcohol Awareness Training

Tools

POS system

Microsoft Office

Job description

Fiddler's Creek, located in Naples, FL, is seeking a part-time Host to welcome guests, escort to tables, and assist with seating rotations in a fast-paced hospitality setting. Under Troon, you join a global leader in golf and community management.

Ideal candidates are organized, service-oriented, with strong communication. Beginners welcome; weekend and holiday availability required. Responsibilities include reservations, greeting guests, and maintaining dining room standards.