Part-Time Guest Experience Greeter (Parking & Welcome)

Sight & Sound Brand; Town of Lancaster (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Sight & Sound Brand is seeking a Traffic Greeter to provide exceptional guest experiences in the Lancaster area. You will prepare the parking lot, warmly greet guests, and identify needs while directing guests under various weather conditions.

The role emphasizes safety, proactive problem-solving, and collaboration with other guest service teams to ensure a smooth show-run and a welcoming environment for all visitors.

Qualifications

• Strong communication and interpersonal skills for guest interactions.
• Ability to work outdoors in varying weather and maintain composure.
• Valid driver's license may be required to operate golf carts or vehicles.

Responsibilities

• Embrace Sight & Sound Brand’s Core Values and Culture.
• Provide a warm visual and verbal greeting to guests and identify needs.
• Prepare parking areas and ensure safe, efficient parking.
• Direct guests and coordinate in various weather conditions.
• Respond proactively to guest needs and de-escalate conflicts as needed.
• Support other guest service teams as required and maintain teamwork.
• Coordinate and act calmly during emergencies in public areas.

Skills

Communication

Interpersonal skills

Friendly

Approachable

Discernment

Problem-solving

Active listening

Positivity

Flexibility

Guest service

Empathy

Self-awareness

Growth mindset

Conflict resolution

Education

High School or better

Job description

Sight & Sound Brand is seeking a Traffic Greeter to provide exceptional guest experiences in the Lancaster area. You will prepare the parking lot, warmly greet guests, and identify needs while directing guests under various weather conditions.

The role emphasizes safety, proactive problem-solving, and collaboration with other guest service teams to ensure a smooth show-run and a welcoming environment for all visitors.