Part-Time Guest Experience Expert

Lululemon Athletica; Connecticut; On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon is seeking an Educator to deliver world-class guest service in our retail stores. You will educate guests on products, engage with the community, and support store operations to create a seamless shopping experience.

You will move dynamically on the floor, provide feedback to leadership, and uphold our inclusive values while maintaining a luxury store environment and safety standards. Eligible for a comprehensive benefits package with base pay and bonus opportunities.

Qualifications

• Inclusion and diversity fosters an inclusive environment.
• Integrity and honesty in conduct and ethics.
• Excellent guest experience and connection with guests.
• Personal responsibility and accountability for actions.
• Self-awareness and impact of words/actions.
• Team collaboration and productive cross-functional work.
• Enthusiasm and engagement in work.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience with omnichannel options.
• Move on the floor to engage with guests and store needs.
• Receive guest feedback and partner with leadership to take action.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Job description

lululemon is seeking an Educator to deliver world-class guest service in our retail stores. You will educate guests on products, engage with the community, and support store operations to create a seamless shopping experience.

You will move dynamically on the floor, provide feedback to leadership, and uphold our inclusive values while maintaining a luxury store environment and safety standards. Eligible for a comprehensive benefits package with base pay and bonus opportunities.