Part-Time Guest Experience Educator

Lululemon Athletica; Malibu (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Job summary

lululemon is seeking an Educator to deliver world-class guest experience in our Malibu store, sharing product education and connecting with the community.

You will engage guests, demonstrate product benefits, support omnichannel programs, and work with a diverse team to maintain a premium store environment.

A legal right to work in the United States, age 18+, willingness to work flexible hours, and ability to lift up to 30 lbs are required; benefits include a bonus program and employee discounts.

Qualifications

• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
• Must have the ability to travel to assigned store with own transportation methods

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time
• Assess guests’ needs to provide customized, effective purchase and return solutions and support
• Provide technical product education by articulating the value and benefit of the product
• Facilitate a seamless end‑to‑end guest experience by conducting accurate and timely guest transactions and executing market‑relevant omnichannel programs according to company standards
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences
• Establish supportive and productive relationships with all team members
• Collaborate with team members to ensure optimal guest experience and support store operations
• Perform product presentation tasks and restock or relocate items according to company standards
• Use in‑store technology to support store operations and provide positive guest experiences
• Perform cleaning tasks to maintain the luxury environment of the store
• Understand and adhere to people safety policies and procedures to maintain a safe work environment
• Perform work in accordance with applicable policies, procedures, and laws or regulations

Skills

Guest Experience

Integrity/Honesty

Inclusion & Diversity

Collaboration and Teamwork

Enthusiasm

Personal Responsibility

Self-Awareness

Education

High school diploma, GED, or equivalent

Job description

lululemon is seeking an Educator to deliver world-class guest experience in our Malibu store, sharing product education and connecting with the community.

You will engage guests, demonstrate product benefits, support omnichannel programs, and work with a diverse team to maintain a premium store environment.

A legal right to work in the United States, age 18+, willingness to work flexible hours, and ability to lift up to 30 lbs are required; benefits include a bonus program and employee discounts.