Part-Time Guest Experience Coordinator

Andretti Indoor Karting & Games; Town Creek (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Andretti Indoor Karting & Games seeks a friendly receptionist to welcome guests, handle calls, and manage front-desk tasks with a positive, high-energy presence. This part-time position emphasizes guest satisfaction and teamwork in a fast-paced family entertainment environment.

The ideal candidate will be able to work a varied schedule, demonstrate excellent communication skills, and maintain the brand standards across our venues in the US. Prior receptionist or hospitality experience is a plus.

Qualifications

• High School Diploma or equivalent.
• Desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Ability to work a varied schedule including days, nights, holidays and weekends.

Responsibilities

• Welcome visitors by greeting them in person, email or the telephone.
• Answer the telephone within the 2-ring guideline and follow up on missed calls.
• Check, respond and disperse voicemails or messages to appropriate persons.
• Maintain office security by following safety procedures and controlling access to reception desk.
• Perform clerical receptionist duties such as filing, faxing, photocopying and transcribing.
• Receive and sort daily mail and deliveries.
• Create and run documents using Microsoft Office Suite.
• Anticipate and respond to Guests in a friendly and positive manner with a sense of urgency.
• Assist with Guest recovery and notify manager to ensure positive Guest experiences.
• Be aware and knowledgeable of Andretti brand, product and policies and procedures.

Skills

People skills

Guest service

Team player

Education

High School Diploma or equivalent

Job description

Andretti Indoor Karting & Games seeks a friendly receptionist to welcome guests, handle calls, and manage front-desk tasks with a positive, high-energy presence. This part-time position emphasizes guest satisfaction and teamwork in a fast-paced family entertainment environment.

The ideal candidate will be able to work a varied schedule, demonstrate excellent communication skills, and maintain the brand standards across our venues in the US. Prior receptionist or hospitality experience is a plus.