Part-Time Guest Care Pro

C&S Wholesale Grocers, LLC; Holland (MI); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Total Rewards benefits package

Job summary

SpartanNash’s Family Fare location in Holland, MI seeks a part-time retail team member to deliver courteous guest service in-store and by phone. You will operate the cash register, assist self-checkouts, and process various transactions while maintaining product knowledge and store standards.

The role emphasizes excellent customer service, reliability, and the ability to follow safety and sanitation guidelines. Prior retail experience is preferred.

Qualifications

• High school diploma or GED is required.
• One year of prior retail or related experience preferred.
• Good verbal communication skills; ability to interact politely and effectively with customers.
• Good customer service and organizational skills; detail-oriented; reading, writing and arithmetic skills required.

Responsibilities

• Provide courteous guest service in person or by telephone; answer calls and direct to the appropriate department.
• Process guest services transactions (credits, refunds, money orders, lottery, etc.) per company policies.
• Operate cash register and assist with self-checkouts; handle groceries and other products.
• Process financial transactions (cash, checks, cards, WIC, SNAP, loyalty cards, gift certificates, coupons).
• Maintain understanding of current store programs and product locations.
• Ensure PPE, safety guidelines, and sanitation standards are followed.
• Communicate store programs, in-store specials and coupons to customers; model high service standards.
• Keep department clean and stocked; ensure compliance with safety standards.
• Notify leadership of pricing or equipment issues; support other departments as needed.

Skills

Customer service

Communication

Cash handling

Retail experience

Store operations

Education

High school diploma / GED

Job description

SpartanNash’s Family Fare location in Holland, MI seeks a part-time retail team member to deliver courteous guest service in-store and by phone. You will operate the cash register, assist self-checkouts, and process various transactions while maintaining product knowledge and store standards.

The role emphasizes excellent customer service, reliability, and the ability to follow safety and sanitation guidelines. Prior retail experience is preferred.