Part-Time Golf Equipment & Customer Experience Specialist

2nd Swing Golf; Scottsdale (AZ); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

401(k) match

PGA dues support

Paid time off

Discounted merchandise

Health & wellness

Work-life balance

Flexible scheduling

Job summary

2nd Swing Golf in Scottsdale, AZ is seeking a part-time in-store Associate to deliver a great guest experience. You will handle golf equipment purchases and trade-ins, answer product questions, and keep checkout running smoothly while working in a fast-paced retail environment.

The ideal candidate has at least two years of customer service experience, solid knowledge of golf equipment, and confidence using POS systems. Weekend availability is required.

Qualifications

• 2+ years of customer service experience.
• Golf retail experience or knowledge of golf equipment preferred.
• Experience with POS systems and cash handling preferred.
• Strong communication and customer service skills.
• Detail-oriented, reliable, and comfortable handling transactions.
• Ability to work in a fast-paced retail environment and follow established procedures.
• Team-oriented with a willingness to help where needed.
• Flexible availability for part-time seasonal hours, including weekends and evenings.

Responsibilities

• Greet guests and provide a friendly, welcoming store experience.
• Process purchases, payments, returns, and exchanges accurately using the POS system.
• Complete golf equipment trade-in transactions and follow required procedures.
• Answer customer questions in person and over the phone.
• Verify pricing, discounts, and transaction details for accuracy.
• Handle customer concerns professionally and involve the appropriate team member when needed.
• Maintain an organized checkout area and assist with daily store operations.
• Follow cash-handling, transaction, and loss-prevention procedures.

Skills

Customer service

Golf equipment knowledge

Strong communication

Detail-oriented

Team-oriented

Tools

POS systems

Cash handling

Job description

2nd Swing Golf in Scottsdale, AZ is seeking a part-time in-store Associate to deliver a great guest experience. You will handle golf equipment purchases and trade-ins, answer product questions, and keep checkout running smoothly while working in a fast-paced retail environment.

The ideal candidate has at least two years of customer service experience, solid knowledge of golf equipment, and confidence using POS systems. Weekend availability is required.