Part-Time Game Day Ops & Guest Services

Saginaw Valley State University; Lexington (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

Saginaw Valley State University (SVSU) is seeking qualified candidates for the Athletic Game Day Operations/Administrative Staff. The role supports the Assistant Athletic Director of Facilities & Events in planning, coordinating, and executing home contests and special events for 21 varsity programs.

You will help deliver safe, organized, and positive game-day experiences for student-athletes, coaches, officials, and spectators.

Qualifications

• Two years of related work experience, preferably in athletics, athletic event operations or sport management.
• Ability to work evenings and weekends; schedules vary based on the home competition schedule.
• Ability to perform the essential duties of the position with or without accommodations.

Responsibilities

• Communicate effectively with supervisors and peers to enforce venue policies while maintaining a positive, guest‑friendly atmosphere.
• Serve as a point of contact for guest service and greet, welcome, and guide guests, opposing team personnel, and officials through facilities.
• Collaborate with campus departments and event staff to coordinate varsity athletic contests and special events.
• Be solution‑oriented to ensure guests have a positive experience when challenges arise.
• Use confidence and positivity to prevent conflicts when assisting guests.
• Set up and tear down events using athletic equipment in a safe, timely manner.
• Operate athletic event equipment (radios, carts, ticket scanners, sound systems, scoreboards, etc.).
• Read and follow pre-event information sheets and meetings; understand event logistics and roles.
• Assist with reporting accidents and incidents in facilities during contests/events.
• Communicate availability via email within established timelines.
• Perform game day operation roles (Ushers, Ticket Sellers/Scanners, Shuttle Drivers, Timers, Announcer, etc.).
• Perform game day administrative roles (Scoreboard, Play Clock, Game Clock, Chain Crew, Public Address, etc.).
• Perform other duties as assigned.

Skills

Related work experience

Evening/weekend availability

Job description

Saginaw Valley State University (SVSU) is seeking qualified candidates for the Athletic Game Day Operations/Administrative Staff. The role supports the Assistant Athletic Director of Facilities & Events in planning, coordinating, and executing home contests and special events for 21 varsity programs.

You will help deliver safe, organized, and positive game-day experiences for student-athletes, coaches, officials, and spectators.