Part Time - Front Office Agent

Hyatt Hotels Corporation; Tampa (FL); On-site; USD 19,286,400 - 30,307,200; Full time

Benefits offered by this job

Free room nights after 90 days

Medical insurance

Dental insurance

Vision insurance

401K with company match

Paid vacation

Paid sick days

Adoption assistance

Employee stock purchase plan

Retail discounts

Job summary

Hyatt Hotels Corporation is seeking a Front Office Agent in the United States. The role involves guest registration, communicating hotel services, and handling payments, with a focus on creating a welcoming guest experience.

Ideal candidates have front desk or guest services exposure, strong communication skills, and the ability to work in a fast-paced environment. This on-site position offers a comprehensive benefits package.

Qualifications

• Previous front desk/guest services experience preferred.
• Refined verbal and written communication skills.
• Ability to stand for long periods in a fast-paced environment.

Responsibilities

• Handle guest check-in and check-out processes.
• Communicate hotel services and promotions to guests.
• Process forms of payment and respond to inquiries.
• Be the face of Hyatt, delivering courteous service at all times.

Skills

Customer service

Front desk

Communication

Guest interaction

Job description

Close Inclusive Collection Job Postings Notification

\"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. \"

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Agent. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

We offer excellent benefits:

• Free room nights after 90 days, Discounted and Friends & Family Room Rates upon hire
• Medical, Prescription, Dental and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave and personal day
• Paid Family Bonding Time and Adoption Assistance
• Employee Stock Purchase Plan
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Previous hotel front desk and/or guest services experience preferred

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Grand Hyatt at SFO | San Francisco , CA , US

Grand Hyatt San Francisco | San Francisco , CA , US

Our family is always growing. Want to be in the know?