Part-Time Front-of-Store Shortage Control Associate

Burlington Stores; Chelsea (MA); Hybrid; USD 17,000 - 24,000; Part time

Benefits offered by this job

Associate discount

Flexible hours

Benefits for part-time employees

Job summary

Burlington Stores in Chelsea, MA is seeking a part-time Shortage Control Associate to help maintain a secure, welcoming shopping environment while delivering excellent customer service.

You will monitor store entrances, respond to theft indicators, greet customers with a confident, friendly presence, and support leadership in loss prevention initiatives. This role emphasizes safety, teamwork, and compliance with company standards.

Qualifications

• 1+ years of experience in customer service, retail, or loss prevention.
• Ability to stand and monitor store areas for extended periods.
• Strong communication and observational skills.
• Ability to maintain confidentiality and handle sensitive information.
• Commitment to safety, security, and theft prevention.

Responsibilities

• Monitor store entrances/exits and high-risk areas to deter theft.
• Greet customers with a confident, friendly presence and assist as needed.
• Identify suspicious activity and report to the Manager on Duty.
• Support training of associates on shortage reduction programs.

Skills

Customer service

Hospitality

Retail

Asset Protection

Loss Prevention

Operations

Job description

Burlington Stores in Chelsea, MA is seeking a part-time Shortage Control Associate to help maintain a secure, welcoming shopping environment while delivering excellent customer service.

You will monitor store entrances, respond to theft indicators, greet customers with a confident, friendly presence, and support leadership in loss prevention initiatives. This role emphasizes safety, teamwork, and compliance with company standards.