Part-Time Front End Leader — Customer Service

Food Lion; Rural Hall (NC); On-site; USD 24,000 - 28,000; Full time

Job summary

Food Lion in Rural Hall, NC is hiring a Front End Associate to deliver fast, friendly service at the checkout and information desk. You will greet customers, operate the cash register, and ensure a neat, welcoming front end that supports the store’s standards.

Responsibilities include assisting the Customer Service Manager, following the Front End Standard Practice Manual, and performing daily tasks to maximize customer satisfaction and store efficiency.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner.
• Maintain alertness and calls for assistance when needed to service customers per service standards.

Skills

Customer service

Cash handling

POS system

Multitasking

Education

High school diploma or equivalent

Tools

Cash register system

Job description

Food Lion in Rural Hall, NC is hiring a Front End Associate to deliver fast, friendly service at the checkout and information desk. You will greet customers, operate the cash register, and ensure a neat, welcoming front end that supports the store’s standards.

Responsibilities include assisting the Customer Service Manager, following the Front End Standard Practice Manual, and performing daily tasks to maximize customer satisfaction and store efficiency.