Part-Time Front Desk Support (Sunrise Metro)

Housing Authority of Salt Lake City; Salt Lake City (UT); On-site; USD 22,069 - 33,324; Part time

Job summary

Eine etablierte gemeinnützige Organisation sucht einen engagierten Front Desk Support für die Überwachung und Unterstützung in einer lebhaften Umgebung. In dieser Rolle sind Sie verantwortlich für die Überwachung der Sicherheit, die Bearbeitung von Anrufen und die Unterstützung der Bewohner. Sie werden Teil eines Teams, das sich leidenschaftlich für die Bereitstellung von Dienstleistungen für einkommensschwache Haushalte einsetzt. Wenn Sie über hervorragende Kundenservicefähigkeiten verfügen und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• 1 Jahr Erfahrung im Kundenkontakt oder verwandten Bereichen.
• Fähigkeit, Anweisungen zu befolgen und Entscheidungen zu treffen.

Responsibilities

• Überwachung der Sicherheitskameras und Zugangskontrolle.
• Beantwortung eingehender Anrufe und Bereitstellung von Informationen.

Skills

Kundenservice

Microsoft Office

Kommunikationsfähigkeiten

Multitasking

Education

High School Diploma

Job description

Part-Time Front Desk Support (Sunrise Metro)

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The Housing Authority of Salt Lake City (HASLC), is a federally funded Special Purpose Government Agency, created to provide rent subsidies, and promote affordable housing for low-income persons residing in Salt Lake City. HASLC is the largest public housing authority in Utah and the largest provider of affordable housing in the Salt Lake Valley. We currently assist over 10,000 individuals, including seniors, persons with disabilities, children, the previously homeless, and households with minimal income.

General Purpose as Part-Time Front Desk Support

The Front Desk Support is responsible for professionally and courteously performing clerical duties and general front desk monitoring for apartment communities.

Location & Shift Available for Part-Time Front Desk Support

Sunrise Metro (580 S 500 West, SLC) – Sat & Sun 12 am – 8 am

Essential Functions of Part-Time Front Desk Support

1. Monitor security cameras ensuring residents follow building regulations.
2. Monitor building access by all visitors.
3. Answer incoming telephone calls, direct calls, take messages, and provide information/community referrals as appropriate.
4. Maintain a detailed daily log of events during shift.
5. De-escalate volatile situations using courteous and respectful language.
6. Promptly record and report all needed repairs to appropriate staff.
7. Respond to emergency situations by calling 911 when necessary.
8. Other duties as required.

Requirements

Desired Skills & Experience of Part-Time Front Desk Support

• High School diploma or equivalent with 1 year experience performing high public contact receptionist duties, security, social services, or related work; or an equivalent combination of education and experience.
• Ability to effectively work independently and in a team environment.
• Exceptional customer service skills with proper telephone etiquette. Knowledge of customer service principles and best practices.
• Proficient in Microsoft Office. Knowledge of standardized office practices & procedures and record keeping methods.
• Ability to follow instructions and make decisions according to agency policies and procedures. Ability to manage several tasks simultaneously while working under pressure.
• Ability to communicate effectively in English, both orally and in writing.
• Ability to maintain confidentiality and professionalism.

For more information or questions, contact Human Resources at 385-202-3027 or [e-mail]

Compensation details: $16.02 - $24.19 Hourly Wage

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Administrative

Industries

• Non-profit Organizations

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