(USTA) United States Tennis Association is seeking a part-time customer service representative to assist players and guests at the National Tennis Center (NTC). Responsibilities include ensuring excellent service, managing court bookings, and handling POS transactions. Applicants should have weekend and evening availability, strong communication skills, and a professional demeanor. The position offers an hourly wage of $18.50, with a maximum of 28 hours per week at the NTC.
Qualifications
Must have weekend and evening availability.
Ability to remain calm and focused in fast-paced, stressful situations.
Position is considered onsite and site specific at the NTC.
Responsibilities
Practice excellent customer service standards at all times.
Assist all guests with court time and proper program/event placement.
Responsible for all POS transactions and receipts.
Skills
Excellent customer service
Phone manner
Communication skills
Computer skills
Bilingual
Job description
(USTA) United States Tennis Association is seeking a part-time customer service representative to assist players and guests at the National Tennis Center (NTC). Responsibilities include ensuring excellent service, managing court bookings, and handling POS transactions. Applicants should have weekend and evening availability, strong communication skills, and a professional demeanor. The position offers an hourly wage of $18.50, with a maximum of 28 hours per week at the NTC.