Part-Time Front Desk Pro: Create Memorable Stays

General Hotels Corporation; Louisiana (MO); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Telemedicine

401(k) with company match

Earned wage access (On-Demand Pay)

Employee assistance program

Perks through Benefit Hub

Generous time off

Job summary

General Hotels Corporation is seeking a friendly Front Desk Agent (part-time) for the Lafayette, IN area. You will be the face of the hotel, welcoming guests and delivering exceptional service from check-in to check-out.

Responsibilities include handling check-ins/outs, answering inquiries, assisting with reservations, processing payments, and maintaining accurate guest records while collaborating with housekeeping and maintenance to ensure guest satisfaction.

Qualifications

• Prior customer service experience is required.
• Hotel or hospitality experience preferred, but not required.
• Strong communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and accuracy.
• Ability to work flexible schedules, including weekends and holidays.
• Reliable attendance and strong work ethic.

Responsibilities

• Welcome guests with a friendly and professional attitude.
• Complete guest check-ins and check-outs efficiently and accurately.
• Answer phone calls, emails, and guest inquiries promptly.
• Assist guests with reservations, room requests, and special accommodations.
• Process guest payments and maintain accurate billing records.
• Handle guest concerns professionally and work toward positive resolutions.
• Maintain accurate guest information and room assignments.
• Provide information regarding hotel amenities, services, and local attractions.
• Collaborate with Housekeeping, Maintenance, and other departments to ensure guest satisfaction.
• Maintain a clean, organized front desk area.
• Follow company policies, brand standards, and operational procedures.
• Support overall hotel operations as needed.

Skills

Customer service

Hotel experience

Communication

Professional appearance

Multitasking

Organization

Problem solving

Basic computer skills

Attendance reliability

Job description

General Hotels Corporation is seeking a friendly Front Desk Agent (part-time) for the Lafayette, IN area. You will be the face of the hotel, welcoming guests and delivering exceptional service from check-in to check-out.

Responsibilities include handling check-ins/outs, answering inquiries, assisting with reservations, processing payments, and maintaining accurate guest records while collaborating with housekeeping and maintenance to ensure guest satisfaction.