Part-Time Front Desk | Free Dance Classes & Tickets

The Washington Ballet; Washington (District of Columbia); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Paid Sick Leave

Free adult drop-in dance classes

Complementary tickets to TWB

Job summary

The Washington Ballet is seeking a Part-Time Receptionist for the School in Washington, DC. The role serves as the first point of contact for students, parents, visitors, and staff, maintaining a welcoming front desk and supporting multiple departments with administrative tasks.

The position requires a friendly, organized individual who can multi-task in a fast-paced environment and work weekend hours, including Saturdays. Prior receptionist or customer service experience is preferred.

Qualifications

• High school diploma preferred.
• Previous receptionist or customer service experience preferred.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to multitask and remain calm in a busy environment.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• Excellent organizational skills and attention to detail.
• Friendly, approachable demeanor with a passion for creating a positive atmosphere.

Responsibilities

• Front Desk Management: Greet and direct students, parents, and visitors with professionalism and warmth, ensuring a welcoming atmosphere at all times.
• Phone Communication: Answer incoming phone calls addressing inquiries or routing them to the appropriate staff member or department.
• Administrative Support: Assist with data entry, maintaining student records, filing, and distributing information to staff or students as needed.
• Class Registration Assistance: Provide support to students and parents during the registration process, helping with forms, payment processing, and scheduling inquiries.
• Facility Oversight: Monitor the lobby area and studios to ensure they remain organized and tidy, and assist with any operational issues.
• Daily Schedules and Announcements: Keep updated on class schedules, teacher availability, and special events to provide accurate information to students and parents.
• Attendance Tracking: Monitor student check-ins, recording attendance and ensuring accuracy in reporting.
• Safety & Security: Manage and maintain student drop off and pick up procedures. Ensure security protocols are followed.
• Additional Duties: Perform other duties as assigned by the supervisor or leadership team.
• Actively contribute to a positive work culture that reflects and celebrates TWB's Core Values.

Skills

Customer service

Multitasking

Communication

Organizational skills

Education

High school diploma

Tools

Microsoft Office

Job description

The Washington Ballet is seeking a Part-Time Receptionist for the School in Washington, DC. The role serves as the first point of contact for students, parents, visitors, and staff, maintaining a welcoming front desk and supporting multiple departments with administrative tasks.

The position requires a friendly, organized individual who can multi-task in a fast-paced environment and work weekend hours, including Saturdays. Prior receptionist or customer service experience is preferred.