Part-Time Front Desk & Client Services Coordinator

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.; Cincinnati (OH); On-site; USD 18,000 - 25,000; Part time

Job summary

Ohio Valley Goodwill Industries Rehabilitation Center, Inc. is seeking a part-time Receptionist at the Opportunity Center in Cincinnati.

The role involves greeting visitors, handling in-person and digital inquiries, and directing clients to the right resources across Tri-County, Fairfield, and Colerain locations. The position requires strong communication, organization, and customer service skills, with proficiency in Microsoft Office and scheduling systems.

Qualifications

• High school diploma or equivalent required.
• Experience in front desk or customer service preferred.
• Strong interpersonal and communication skills.
• Proficient with email, scheduling platforms, Microsoft Office.
• Ability to work across multiple locations (Tri-County, Fairfield, Colerain).

Responsibilities

• Greet visitors warmly and professionally.
• Manage front desk operations and lobby area.
• Respond to inquiries via phone, email, and digital channels.
• Direct clients to appropriate team members or resources.
• Schedule and confirm appointments using shared calendars.
• Support front desk clerical tasks and data entry.
• Maintain confidentiality of client information.
• Collaborate with staff on daily operations and events.
• Provide accurate information on programs and services.

Skills

Interpersonal skills

Verbal & written communication

Organizational skills

Customer service

Multitasking

Teamwork

Education

High school diploma

Office administration training

Tools

Microsoft Office

Email & scheduling platforms

CRM systems

Job description

Ohio Valley Goodwill Industries Rehabilitation Center, Inc. is seeking a part-time Receptionist at the Opportunity Center in Cincinnati.

The role involves greeting visitors, handling in-person and digital inquiries, and directing clients to the right resources across Tri-County, Fairfield, and Colerain locations. The position requires strong communication, organization, and customer service skills, with proficiency in Microsoft Office and scheduling systems.