Part-Time Front Desk & Client Services Coordinator

Cincinnatigoodwill; Cincinnati (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Ohio Valley Goodwill Industries is seeking a friendly receptionist to serve as the first point of contact at the Opportunity Center in Cincinnati. You will welcome visitors, handle inquiries via phone and email, and direct clients to the right resources.

The role involves coordinating appointments, data entry, and assisting with front desk operations in a fast-paced, community-focused environment. The position is part-time, offering 7–21 hours per week across three locations (Tri-County,

Qualifications

• High school diploma or equivalent required.
• Front desk/receptionist or customer service experience preferred.
• Strong interpersonal and written/verbal communication skills.

Responsibilities

• Greet visitors warmly and professionally and manage front desk operations.
• Respond to inquiries via phone, email, and digital platforms.
• Direct clients to appropriate team members and services.
• Schedule and confirm appointments using shared calendars.

Skills

Front desk

Customer service

Communication

Microsoft Office

Scheduling software

CRM/case management

Multi-tasking

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

CRM systems

Scheduling software

Job description

Ohio Valley Goodwill Industries is seeking a friendly receptionist to serve as the first point of contact at the Opportunity Center in Cincinnati. You will welcome visitors, handle inquiries via phone and email, and direct clients to the right resources.

The role involves coordinating appointments, data entry, and assisting with front desk operations in a fast-paced, community-focused environment. The position is part-time, offering 7–21 hours per week across three locations (Tri-County,