Retail Sales Specialist - Flexible Schedule

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.; Hamilton (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Ohio Valley Goodwill Industries Retail Sales Associate on Princeton Road in Hamilton, OH, is seeking a customer-focused team member to serve as the first point of contact for shoppers and to maintain a clean, inviting sales floor.

The role emphasizes excellent sales and customer service, English communication, and accurate cash handling, with a flexible schedule including weekends and holidays. Training will cover POS systems and store procedures.

Qualifications

• Ability to work a flexible schedule in support of the store opening, production and closing operations.
• Ability to effectively communicate in English with customers and OVGI associates.
• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Ability to anticipate customers' needs.
• Basic math and cash handling skill required and must be able to count change, provide change back and maintain accurate register with or without use of calculator.

Responsibilities

• Provides professional, friendly, and courteous service to all customers inside the store, outside of the store, and over the phone.
• Effectively processes sales transactions at the POS, including accurate transaction processing.
• Works a flexible schedule set by the supervisor in support of the store opening, production, and closing operations including work on weekends and holidays.
• Maintains knowledge of merchandise and answers customer’s questions courteously and promptly.
• Maintains dressing room standards.
• Maintains sales floor presentation, communicating to management need for additional or removal of product.
• Maintains an orderly and clean register area.
• Executes store security procedures.
• Communicate store messages utilizing the paging system.
• Performs store housekeeping duties as needed to include sweeping, mopping, vacuuming, wiping shelves and dusting (including restrooms and dressing rooms).
• Assists donors and customers outside of retail locations, greet donors, receive donations, and supply donors with receipts.
• Communicates our mission and vision effectively to our donors and customers when asking for monetary donations at the POS.
• Other duties as assigned.

Skills

Flexible schedule

English communication

Verbal communication

Active listening

Sales and customer service

Anticipate customer needs

Cash handling

POS system

Job description

Ohio Valley Goodwill Industries Retail Sales Associate on Princeton Road in Hamilton, OH, is seeking a customer-focused team member to serve as the first point of contact for shoppers and to maintain a clean, inviting sales floor.

The role emphasizes excellent sales and customer service, English communication, and accurate cash handling, with a flexible schedule including weekends and holidays. Training will cover POS systems and store procedures.