Part-Time Front Desk Associate - Onsite

Spectrum Association Management, Inc

Corpus Christi (TX)

On-site

USD 25,000 - 28,000

Part time

13 days ago

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Benefits offered by this job

Best Places to Work culture

Work / Life balance

Holiday pay after 6 months

PTO for part-time employees

Learning & Development system

Free in-house medical clinic

Career development and 6-month review

4 hours/day, 20 hours/week

Hourly pay: $18.00–$20.00

Office location: Corpus Christi

Job summary

Spectrum Association Management is a dynamic team providing HOA management services across Texas and Arizona. Since 2001 we have grown by focusing on excellent service, an engaged culture, and a strong commitment to employees.

Our office in Corpus Christi emphasizes work‑life balance and professional development. As an Amenity & Gate Access Coordinator, you will handle card programs, clubhouse duties, and resident communications, open and secure the clubhouse, process payments and invoices,

Responsibilities

Monitor inventory and order supplies as needed – amenity cards, printer ink, gate remotes
Maintenance of amenity card system – clean/maintain printer, schedule service
Program and print amenity cards for new residents
Troubleshoot and resolve issues with amenity cards and card readers
Assist residents and vendors in person or over the phone
Address concerns and complaints from residents or direct them to the appropriate contacts (Spectrum, law enforcement, utilities, county, etc)
Open & secure clubhouse each day, activate/deactivate alarm system upon entry/exit
Handle mail received daily at the clubhouse, including invoices, return mail, and payments
Answer phones & emails and respond to all voicemails in accordance with same-day response policy
Become familiar with Association and Spectrum policies and procedures and develop a base knowledge of various departments to assist residents quickly and without escalation
Accept and record payments for annual assessments, replacement amenity cards, rental fees & deposits and allocate them appropriately
Submit invoices, process check requests for vendor payments, input receipts for credit card purchases
Maintain log of ongoing projects, requests, concerns & issues, and follow up with the appropriate parties as needed for completion
Logs correspondence with homeowners in company systems
Communicates clearly, professionally, and accurately
Maintains customer relationships by responding to inquiries, documenting actions, and resolving customers’ concerns
Demonstrates integrity, honesty, and knowledge that promotes the Spectrum culture
Maintains a calming demeanor during customer interaction and peak time

Job description

WHAT ARE THE DAY-TO-DAY RESPONSIBILITIES

Amenity & Gate Access

Monitor inventory and order supplies as needed – amenity cards, printer ink, gate remotes
Maintenance of amenity card system – clean/maintain printer, schedule service
Program and print amenity cards for new residents
Troubleshoot and resolve issues with amenity cards and card readers

Clubhouse Duties

Assist residents and vendors in person or over the phone
Address concerns and complaints from residents or direct them to the appropriate contacts (Spectrum, law enforcement, utilities, county, etc)
Open & secure clubhouse each day, activate/deactivate alarm system upon entry/exit
Handle mail received daily at the clubhouse, including invoices, return mail, and payments

Administrative Duties

Answer phones & emails and respond to all voicemails in accordance with same-day response policy
Become familiar with Association and Spectrum policies and procedures and develop a base knowledge of various departments to assist residents quickly and without escalation
Accept and record payments for annual assessments, replacement amenity cards, rental fees & deposits and allocate them appropriately
Submit invoices, process check requests for vendor payments, input receipts for credit card purchases
Maintain log of ongoing projects, requests, concerns & issues, and follow up with the appropriate parties as needed for completion
Logs correspondence with homeowners in company systems
Communicates clearly, professionally, and accurately
Maintains customer relationships by responding to inquiries, documenting actions, and resolving customers’ concerns
Demonstrates integrity, honesty, and knowledge that promotes the Spectrum culture
Maintains a calming demeanor during customer interaction and peak time

WHO IS SPECTRUM ASSOCIATION MANAGEMENT?

We are a dynamic and exciting team of great people with a mission to continuously provide excellent service to the communities we work with. In business since 2001, we manage hundreds of homeowners’ associations in Texas and Arizona. Our highly engaged culture drives who we are. We have been honored with the Best Places to Work award for 18 years running, showing we truly value our employees first! Our team enjoys an empowering work schedule, full benefits offering, generous PTO, a voice to make change, and opportunities to create good in your community.

Our vibrant culture is everything to us. We are only looking for professionals interested in joining and being part of a work family. The person next to you is incredibly important in how you measure your success. If someone asks for help you always volunteer just like they would do for you. We are all students and teachers on our teams.

What does it look like to be an employee at Spectrum Association Management?

-93% of employees believe in the company leadership and future success of the organization.

-96% of employees are proud to work here and love their coworkers!

-99% of employees have felt well supported by management through COVID-19.

SPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITS

We offer a comprehensive package that is more than just a paycheck

Recognized as Best Places to Work since 2007!
Fastest Growing Company - Fast Track 50 in 2020.
San Antonio-based homeowners’ association management company.
Privately owned with over 20 years in business and during those years, we have never had to lay anyone off.
Work / Life balance.
4 Hours of holiday pay after six months of employment for holidays that fall on their work schedule
Part-time employees who maintain a minimum of 20 hours weekly will be eligible for PTO. Part-time employees will accrue 1.67 PTO hours for every 40 hours worked after 6 months of employment.
Internal Learning and Development Management System.
Free in-house medical clinic (in the San Antonio office – virtual appointments for other offices).
Well-structured career track plan with a 6-month review.
Schedule: 4 hours a day five days a week (20 Hours per week)
Hourly pay: $18.00 - $20.00