Part-Time Front Desk Associate — Flexible Schedule

Settlers Hospitality; Hawley (Wayne County); On-site; USD 16,531 - 22,041; Part time

Job summary

Ledges Hotel is seeking a part-time Front Desk Associate to provide warm, friendly check-in/out and guest service at the front desk. You will answer inquiries, assist guests with information, and help maintain a smooth operation round the clock.

Ideal candidates have a hospitality background, strong communication and organizational skills, and willingness to work flexible shifts, including mornings, evenings, weekends, and holidays.

Qualifications

• High school diploma or GED required; some post-high school education preferred.
• At least 1 year in a front desk or customer-facing role, preferably in hospitality.
• Strong communication, organization, and problem-solving abilities.

Responsibilities

• Greets customers in a warm, sincere, and helpful manner.
• Checks guests in and out, issues keys, and directs guests to rooms.
• Answers inquiries about hotel services and provides information/directory.
• Manages inbound phone inquiries and routes calls.
• Addresses customer concerns and issues or escalates them as needed.
• Maintains a neat and organized work area.
• Attends required team meetings.
• Performs other duties as assigned.

Skills

Customer service

Communication

Organization

Multi-tasking

Problem solving

Education

High school diploma or GED

Tools

Computer literacy

Telephone skills

Internet skills

Job description

Ledges Hotel is seeking a part-time Front Desk Associate to provide warm, friendly check-in/out and guest service at the front desk. You will answer inquiries, assist guests with information, and help maintain a smooth operation round the clock.

Ideal candidates have a hospitality background, strong communication and organizational skills, and willingness to work flexible shifts, including mornings, evenings, weekends, and holidays.