Part-time Front Desk Associate

Manhattan Youth; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

A community center in Manhattan is seeking an energetic and professional part-time Front Desk Associate. This role involves checking in members, providing information about programs, and ensuring a welcoming environment for all guests and children. Ideal candidates will have strong communication skills, experience with children, and a commitment to supporting the center's mission.

Qualifications

• Strong communication skills required.
• Experience with children ages 6 months to 5 years is a plus.
• Previous customer service or office experience preferred.

Responsibilities

• Check in members.
• Provide information regarding Community Center programming.
• Manage after-school sign out process.

Skills

Communication skills

Customer service

Team player mindset

Education

Degree in early childhood education

Job description

Part-time Front Desk Associate

Department: Operations

Employment Type: Part Time

Location: Manhattan

Reporting To: Director of Operations

Compensation: $18.00 / hour

Description

We are seeking a professional, friendly and energetic individual with great customer service skills to join our team as a Front Desk Associate at our Community Center in the TriBeCa neighborhood of Manhattan.

Our Front Desk Associates are the face of Manhattan Youth and play a key role in creating a welcoming and friendly environment for members, as well as guests and children enrolled in our programs as they enter the Downtown Community Center. This position works closely with our Assistant Director of Membership and Front Desk Team Leader to ensure a pleasant daily customer experience for our members and guests. Qualified candidates will enjoy interacting with people, love being around children of all ages, have a ready smile, and a lot of patience.

This is a part-time, hourly position, 20-30 hours, 3-4 days per week. Daytime shifts (9am – 6pm) and evening shifts (1pm – 9pm) are available, and at least one weekend day of availability is required.

Pay: $18/hour

Key Responsibilities

· Check in members

· Provide accurate information regarding Community Center programming

· Manage after-school sign out process

· Receive and track packages

· Answer phones

· Assist administrative staff as needed

· Perform other job duties as assigned

Qualifications

· Strong communication skills

· Proactive self-starter with a team player mindset

· Experience working with children ages 6 months -- 5 years is a plus

· Previous customer service or office experience preferred

· Additional preference will be given to candidates who have or are working towards a degree in early childhood education

· Commitment to Manhattan Youth’s mission