Part-Time Front Desk Agent | Great Pay, Hotel Discounts

PM Hotel Group; West Des Moines (IA); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Hotel discounts

Competitive pay

Job summary

PM Hotel Group is looking for a part-time Guest Service Agent at Fairfield Inn by Marriott in West Des Moines, IA. You'll be the first point of contact for guests, offering exceptional customer service and making their stay memorable. Responsibilities include managing check-ins and check-outs, sharing local insights, and maintaining professionalism under pressure. The ideal candidate has a high school diploma and experience in customer service. Flexible scheduling including nights and weekends is required, along with the ability to perform various physical tasks. Competitive pay and hotel discounts are offered.

Qualifications

• 3 to 6 months of related experience preferred.
• Ability to work well under pressure and manage customer requests.
• Outgoing personality and ability to maintain professionalism.

Responsibilities

• Serve as the face of the hotel at the front desk.
• Provide guests with information about local dining and events.
• Ensure all check-ins and check-outs are executed smoothly.

Skills

Customer service

Communication

Cash handling

Education

High School diploma or equivalent

Tools

Property management systems

Computers

Job description

PM Hotel Group is looking for a part-time Guest Service Agent at Fairfield Inn by Marriott in West Des Moines, IA. You'll be the first point of contact for guests, offering exceptional customer service and making their stay memorable. Responsibilities include managing check-ins and check-outs, sharing local insights, and maintaining professionalism under pressure. The ideal candidate has a high school diploma and experience in customer service. Flexible scheduling including nights and weekends is required, along with the ability to perform various physical tasks. Competitive pay and hotel discounts are offered.