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IHG Fort Drum is seeking a reliable food service teammate to manage buffet stations, ensuring quality, consistency, and adherence to health and sanitation standards. You will prepare and transport all food and beverage items to buffet areas, greet guests, respond to requests, and maintain clean, organized workspaces in a fast-paced hotel kitchen.
You will monitor supplies, restock as needed, check equipment, and help control costs and waste.
Attend food and beverage buffet areas ensuring a high level of quality and consistency. Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standard, and hotel requirements.
Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from the buffet areas.
Monitor area to ensure adequate supplies of food, beverages, trays, plates, utensils, napkins, condiments, etc. to serve all guests; replenish buffet items and areas as necessary.
Follow preparation methods, times, and quality and presentation standards. Monitor taste, appearance, texture, serving temperature, portion size, and garnish method as required.
Welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management.
Purchase and/or requisition for purchase inventory to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment.
Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste.
Maintain a clean, neat, and well-organized work and buffet area, which may include but is not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles and clear tables as required.
Check the working condition of equipment and machinery in accordance with specifications. Report to supervisor all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs.
May operate dishwashing machine in accordance with manufacturer specifications and instructions and place clean dishes and utensils in assigned storage location.
Promote teamwork and quality service through daily communication and coordination with other departments.
Perform other duties as assigned.
In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, on occasions we may require working varying shifts across a 7-day period, including weekends, evenings, and public holidays.
Basic reading, writing and math skills and some prior food preparation experience preferred.
This job requires ability to perform the following:
The hourly rate for this role is $16.00 to $19.00.We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.