Part-Time Floral Designer & Customer Care Specialist

Cedar Memorial; Cedar Rapids (IA); On-site; USD 17,000 - 21,000; Part time

Job summary

Cedar Memorial in Cedar Rapids, IA is seeking a part-time Flower Shop Assistant to provide exceptional customer service to families and customers during difficult life events, with empathy and a calm demeanor.

This role offers about 15–25 hours per week, typically 10:00 AM to 4:00 PM, with occasional weekend shifts; duties include assisting customers, processing payments, stocking, and floral design support.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience in a retail environment.
• 1+ years of experience as floral designer preferred.
• Valid driver’s license and insurable under Cedar Memorial’s policy.

Responsibilities

• Provides exceptional customer service to families and customers at Cedar Memorial Park's Flower Shop.
• Answer phone calls and transfer to the appropriate Associate as needed.
• Answer questions about merchandise and restock as directed from stock rooms or floor.
• Use the POS system to record orders and process payments.
• Assist with stocking, organizing, and storage of floral materials and related decorations.
• Assist in floral design work and selecting materials for arrangements.

Skills

Excellent organization

Effective communication

Exceptional customer service

Detail oriented

Education

High school diploma or equivalent

Job description

Cedar Memorial in Cedar Rapids, IA is seeking a part-time Flower Shop Assistant to provide exceptional customer service to families and customers during difficult life events, with empathy and a calm demeanor.

This role offers about 15–25 hours per week, typically 10:00 AM to 4:00 PM, with occasional weekend shifts; duties include assisting customers, processing payments, stocking, and floral design support.