Part-Time Floor Leader — Flexible Schedule & Sales Impact

lush; Lancaster (Lancaster County); On-site; USD 21,000 - 28,000; Part time

Job summary

Lush in Lancaster, PA is seeking a Part-Time Floor Leader to support the Store Management Team on the shop floor, driving sales, opening/closing tasks, and delivering an outstanding customer experience.

Lead a team of Sales Associates, coach using StoreForce dashboard outcomes, educate customers on Lush values, and maintain visuals, merchandising, and store standards to ensure operational excellence.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Experience in cash handling and opening/closing procedures.
• Supervisory experience with coaching, feedback, and training.
• Problem-solving in day-to-day customer service operations.
• Ability to thrive in a fast-paced team environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Drive sales and provide coaching using StoreForce dashboard results.
• Lead customer-centric service on the shop floor and meet daily goals.
• Educate customers on Lush values and products, hosting store events.
• Develop Sales Ambassadors and peers through coaching and training.
• Maintain clean visuals, merchandising, and adherence to standards.
• Oversee cash handling, opening/closing procedures, and stock tasks.

Skills

Customer service

Sales

Cash handling

Opening & closing

Supervisory skills

Problem solving

Teamwork

Skincare knowledge

Flexible schedule

Job description

Lush in Lancaster, PA is seeking a Part-Time Floor Leader to support the Store Management Team on the shop floor, driving sales, opening/closing tasks, and delivering an outstanding customer experience.

Lead a team of Sales Associates, coach using StoreForce dashboard outcomes, educate customers on Lush values, and maintain visuals, merchandising, and store standards to ensure operational excellence.