Part-Time Floor Leader: Elevate Sales & Service

Lush; Nashua (NH); On-site; USD 20,002 - 28,488; Part time

Job summary

Lush is seeking a Part Time Floor Leader in Nashua, NH to support the Store Management Team. You will coach a team of Sales Ambassadors, drive sales, and lead customer experiences on the shop floor, while promoting the brand values and ethical standards that define Lush.

Role emphasizes leadership, coaching, training, and maintaining operational excellence in a fast-paced cosmetics environment. Flexible scheduling and store-wide collaboration are expected to deliver outstanding results.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Experience with cash handling and opening/closing procedures.
• Supervisory experience involving coaching, feedback, and training.
• Problem-solving skills for day-to-day customer service issues.
• Ability to thrive in a fast-paced team environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.

Responsibilities

• Drive sales and deliver a world-class customer experience on the shop floor.
• Lead, coach, and train Sales Ambassadors to improve performance and store results.
• Educate customers on Lush brand values and product ethics during interactions.
• Maintain visuals, stock knowledge and store standards to support sales goals.

Skills

Customer service

Sales

Cash handling

Supervisory

Problem-solving

Team leadership

Skincare knowledge

Job description

Lush is seeking a Part Time Floor Leader in Nashua, NH to support the Store Management Team. You will coach a team of Sales Ambassadors, drive sales, and lead customer experiences on the shop floor, while promoting the brand values and ethical standards that define Lush.

Role emphasizes leadership, coaching, training, and maintaining operational excellence in a fast-paced cosmetics environment. Flexible scheduling and store-wide collaboration are expected to deliver outstanding results.