Part-Time Flexible Operations Support Associate

Jackson; East Lansing (MI); On-site; USD 18,000 - 21,000; Part time

Job summary

Jackson is seeking a Strategic Support Associate (SSA) for a flexible, part-time schedule at our East Lansing and Lansing locations. The role offers an hourly rate of $14.00 and opportunities to learn and grow within a fast-paced environment, with development resources to support career progression.

You will perform essential office and business operations support, handling calls, data entry, and multi-tasking across systems while maintaining professional conduct and strong time management in a

Qualifications

• HS Diploma or equivalent required.
• Experience in accounting, finance, IT, math or other business related field preferred.
• Basic knowledge of MS Windows environment and MS Office Applications required.
• Perform clerical/office duties, including data entry skills required.
• Ability to type 35 words per minute required.

Responsibilities

• Ability to perform office support duties and provide business operations support.
• Demonstrate a willingness to learn.
• Work well independently and within a team.
• Exhibit good time management skills in a high-volume, fast-paced environment.
• Answer inbound calls from internal or external customers and/or make outbound calls to customers.
• Multi-task effectively, navigating multiple computer applications and systems.
• Follow detailed written procedures and step-by-step processes.
• Demonstrate good verbal and written communication skills.
• Act professionally in the workplace.
• Display problem solving skills.
• Organize work efficiently and prioritize tasks.
• Performs other duties and/or projects as assigned.

Skills

Data entry

Typing speed 35 wpm

Ability to work independently

Teamwork

Education

High School Diploma or equivalent

Tools

MS Windows

MS Office

Job description

Jackson is seeking a Strategic Support Associate (SSA) for a flexible, part-time schedule at our East Lansing and Lansing locations. The role offers an hourly rate of $14.00 and opportunities to learn and grow within a fast-paced environment, with development resources to support career progression.

You will perform essential office and business operations support, handling calls, data entry, and multi-tasking across systems while maintaining professional conduct and strong time management in a