Part-Time Financial Services & Sales Specialist

Purpose Financial Services, inc.; Cincinnati (OH); Hybride; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Purpose Financial/Advance America is seeking a Part Time Customer Service Representative to support daily center operations with a focus on customer service and sales. The role emphasizes attention to detail and compliance with regulations while delivering friendly service to customers.

Responsibilities include assisting with marketing and collections efforts, handling transactions, and building relationships in person and over the phone.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• One year of experience in sales, retail, banking, or collections preferred.

Responsabilités

• Customer Service, Sales, & Marketing: Actively assist in meeting the center’s performance metrics as defined by management. Understand, recommend, and sell financial products and services to customers.
• Build strong relationships with current and prospective customers, in person and over the phone.
• Manage customer concerns, and actively participate in customer transactions.
• Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required.
• Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation.
• Perform and document collection calls, field visits, and any other approved collection activities.
• Complete other duties as assigned.

Connaissances

Customer service

Sales

Marketing

Communication

Attention to detail

Formation

High School Diploma or equivalent

Some college preferred

Outils

POS system

Description du poste

Purpose Financial/Advance America is seeking a Part Time Customer Service Representative to support daily center operations with a focus on customer service and sales. The role emphasizes attention to detail and compliance with regulations while delivering friendly service to customers.

Responsibilities include assisting with marketing and collections efforts, handling transactions, and building relationships in person and over the phone.