Part-Time Fashion Sales Supervisor

LVMH; Milpitas (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid holidays

Vacation time

Medical, dental and vision insurance

401k matching

Employee discounts on Marc Jacobs andL

Job summary

Marc Jacobs International seeks a Sales Supervisor for its Great Mall location in Milpitas, California. You will support management by driving sales, delivering exceptional customer experiences, and coaching the team on procedures and policies.

Responsibilities include leading the sales floor, achieving KPIs, maintaining a guest-ready store, and building client relationships while promoting brand knowledge and product expertise. Evening, weekend, and holiday availability required.

Qualifications

• 3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service.
• Prior leadership experience strongly preferred.
• Experience in generating sales, building, and developing client relationships.
• Demonstrated verbal and written communication skills.
• Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations.

Responsibilities

• Consistently achieve or exceed individual & store sales and other commercial KPIs
• Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships
• Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves
• Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
• Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business
• Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
• Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
• Foster a culture of collaboration and open communication with colleagues and management
• Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
• Open and close the store according to Marc Jacobs procedure
• Ensure both the sales floor and stockroom are well-organized
• Adhere to all company policies and procedures

Skills

Retail sales

Customer service

Leadership

Communication

Time management

Brand knowledge

Tools

POS system

Microsoft Office

Job description

Marc Jacobs International seeks a Sales Supervisor for its Great Mall location in Milpitas, California. You will support management by driving sales, delivering exceptional customer experiences, and coaching the team on procedures and policies.

Responsibilities include leading the sales floor, achieving KPIs, maintaining a guest-ready store, and building client relationships while promoting brand knowledge and product expertise. Evening, weekend, and holiday availability required.