PT Sales Associate - Great Mall Milpitas

LVMH; Milpitas (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Discounts on MJ products

Benefits package incl. medical, dental

401k matching

Job summary

Marc Jacobs International seeks a Sales Associate at the Great Mall location in Milpitas, California. You will drive sales by delivering an exceptional client experience, engaging in clienteling, and assisting with store operations.

Responsibilities include achieving sales KPIs, keeping the store guest-ready, sharing styling expertise, capturing client data, and maintaining organized floors and stockrooms while adhering to company policies.

Qualifications

• 1+ years’ experience in retail, sales, or a customer-service role.
• Experience in generating sales, building, and developing client relations.
• Demonstrated verbal and written communication skills.
• Delivers Excellence - passion and empathy for clients; exceeds expectations.
• Cultivate an Entrepreneurial Spirit - embraces change while honoring brand DNA.

Responsibilities

• Consistently achieve or exceed individual and store sales and KPIs.
• Ensure the store is guest ready - a place where clients feel welcomed.
• Build the sale by establishing yourself as an expert in styling and product knowledge.
• Illustrate client journey stages and core behaviors for repeat business.
• Capture client data by cultivating new and existing client relationships.
• Foster collaboration and open communication with colleagues and management.
• Maintain a well-organized sales floor and stockroom; adhere to policies.

Skills

Clienteling

Sales experience

Customer service

Verbal communication

Written communication

POS system

Microsoft Office

Flexibility

Team player

Tools

POS system

MS Office

Job description

Marc JacobsInternational, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Great Mall location in Milpitas, California. As a Sales Associate at Marc Jacobs, you will drive sales & service by providing an exceptional client experience, engaging in clienteling, and assisting with the operations of the store.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Consistently achieve or exceed individual & store sales and other commercial KPIs

Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves

Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge

Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business

Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars

Capture client data by cultivating new and existing client relationships

Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries

Foster a culture of collaboration and open communication with colleagues and management

Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management

Ensure both the sales floor and stockroom are well-organized

Adhere to all company policies and procedures

QUALIFICATIONS:

1+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service

Experience in generating sales, building, and developing client relations

Demonstrated verbal and written communication skills

Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations

Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs

Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas

Excellent organizational, follow-up, and time management skills

Passion for the Marc Jacobs brand and product offering

Computer skills including operating a POS and navigating Microsoft Office suite

Must have flexibility to work a retail schedule including evenings, weekends and holidays

SALARY & BENEFITS/WHAT WE OFFER:

The compensation for this position ranges from $17.50 - $19.50.The rate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.

ABOUT MARC JACOBS

For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original.

Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.

EEO STATEMENT

Marc Jacobs International was founded on Marc’s vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you don’t meet all of the listed qualifications.

Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.