Part time Empty nester

The UPS Store #6120; Phoenix (AZ); On-site; USD 16,531 - 22,041; Part time

Job summary

The UPS Store #6120 in Phoenix, Arizona is looking for a Part-Time Center Associate. The role involves delivering excellent customer service, assisting with courier shipments, and operating various office equipment. Ideal candidates should have a high school diploma or GED, strong computer skills, and a friendly demeanor. Responsibilities include addressing customer inquiries, maintaining a clean environment, and being proactive in learning product offerings. The position offers 10 to 20 hours of work per week.

Qualifications

• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills, with good communication abilities.
• Able to lift packages weighing 40+ pounds.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Maintains a clean, organized, and safe working environment.
• Operates all equipment and devices expertly.

Skills

Customer service skills

Computer skills (Microsoft Office, Adobe Suites)

Phone skills

Communication skills (verbal and written)

Ability to lift 40+ pounds

Education

High school diploma or GED

Job description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Qualifications

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 10 to 20 hours per week