Part-Time Eligibility & Benefits Specialist II

County of Davidson; Jefferson Village (NC); On-site; USD 28,000 - 34,000; Part time

Job summary

County of Davidson is seeking an IMC II for a part-time role up to 20 hours/week with no benefits. The position focuses on determining eligibility for Food and Nutrition Services, Medicaid, Work First, and related programs and maintaining ongoing case status.

Responsibilities include intake, data collection, and processing, with data entered into NCFAST. Strong attention to policy details and client communication is essential for success in this role.

Qualifications

• Graduation from an accredited associate degree program in Human Services Technology or related field.
• High school diploma with 2+ years paraprofessional or public contact experience.
• Experience in income maintenance programs is beneficial.

Responsibilities

• Performs intake duties and interviews applicants for Medicaid, Food and Nutrition Services, and energy programs.
• Enters applicant information into NCFAST and verifies data against required sources.
• Determines eligibility and maintains case files with timely updates.
• Communicates status to clients and coordinates with other agencies.

Skills

Interviewing

Communication

Organizational skills

Attention to detail

Customer service

Education

Associate degree in Human Services Technology

High school diploma with relevant experience

Tools

NCFAST

Compass

One Case

Job description

County of Davidson is seeking an IMC II for a part-time role up to 20 hours/week with no benefits. The position focuses on determining eligibility for Food and Nutrition Services, Medicaid, Work First, and related programs and maintaining ongoing case status.

Responsibilities include intake, data collection, and processing, with data entered into NCFAST. Strong attention to policy details and client communication is essential for success in this role.